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Next Generation Loyalty

Customer Loyalty Carousel Russia, Moscow, RS

What was it about?

The sector of small and medium enterprises (SMEs) in Russia is very powerful. Here is a great opportunity and challenge for those companies that offer their services in this segment. However, customer expectations are constantly increasing, and with it increases the level of migration, which affects the financial performance of the company. 

At this conference we'll cover:
  • Effective strategies to engage customers in the acceleration of digital payments and price erosion
  • The four motivators, and how they drive sustainable behavioural change in retail
  • How traditional loyalty programs are moving to multi-motivator platforms and portfolio plays

Learn more

Where was it?

Renaissance Moscow Monarch Centre Hotel
Leningrad Prospect, 31a, p. 1,
Moscow, Russia 125284


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