Customer Experience Management Summit 2015
What was it about?
ACI’s 2nd Customer Experience Summit will cover various timely themes in customer experience, from the cultural shift taking place within organisations, connecting CX to financial performance, how to coordinate the various CX initiatives between departments for a common vision, analysing consumer insights, CX metrics and CX & Design in the user-experience.
As speakers, we will have CX practitioners and innovators from cross-industry perspectives from banking, insurance, travel, pharmaceutical and telecoms.
For more information and to register, please contact:
Where was it?