Colloquy

American Express OPEN launches ReceiptMatch(SM)

Wed, 24 Apr 2013 07:50:26 EST

American Express OPEN has announced the launch of ReceiptMatch(SM) (open.com/receiptmatch), a new feature included as a part of every Business Card from American Express OPEN that matches images of Business Card receipts to transactions to their online statements. Small business owners and their employees no longer have to sort through piles of receipts, manually reconcile them with charges on their statement or rely on hand written notes. With ReceiptMatch, all that is required is taking a picture of a Business Card receipt with an iPhone or Android phone and the app matches the receipt image to the appropriate line item in the business' online statement, including any additional notes typed in. In addition to the mobile app, Business Cardmembers can also have receipts matched to their statement by emailing them to <a href="mailto:receipts@open.com">receipts@open.com</a> . ReceiptMatch is built to make it simple and easy to manage your Business Card receipts. Here is how it works:   <ul> <li> Send your receipt: American Express OPEN Cardmembers send receipts from their Business Card purchases to ReceiptMatch in any of these three ways: <ul> <li> snap a photo with the mobile app,</li> <li> forward a receipt over email to <a href="mailto:receipts@open.com">receipts@open.com</a> , or</li> <li> upload stored receipts from a computer;</li> </ul> </li> <li> Match : ReceiptMatch matches receipts to transactions online by scanning the receipt for information like the purchase date, amount, and merchant name;</li> <li> Easy to Manage : Small business owners and employees can view and print stored receipt images and transaction details from their online statement.</li> </ul>   One of Many Built-in Smart Expense Management Features for Business Cardmembers of American Express OPEN ReceiptMatch is the latest feature for small business owners with a Business Card from American Express OPEN, such as The Business Gold Rewards Card, The Plum Card , and The Business Platinum Card. Some of the built-in benefits to Cardmembers include: <ul> <li> Spending Limits and Alerts: Customizable spending limits on employee cards and expense tracking gives business owners greater control and peace of mind over expenditures when a card reaches its threshold, businesses receive an alert via text or e-mail.</li> <li> Account Manager: Allow trusted individuals like an assistant or business partner to access and manage the Business Card account to review statements and make payments.</li> <li> Year End Summary: Cardmembers can track business expenses, in one location, and get a snapshot analysis of the past year's purchases by predetermined categories to prepare for tax time.</li> <li> Download Activity: Download your current and historical Card transactions to help you manage your business expenses in accounting solutions like QuickBooks, Quicken and Microsoft Money.</li> </ul>   Source: American Express OPEN
Keywords: Financial

The Holiday Inn Resort brand launches "Planes, Trains and Automobiles" offer to Priority Club Rewards Members

Tue, 23 Apr 2013 16:50:07 EST

IHG (InterContinental Hotels Group) has announced the Holiday Inn Resort brand's "Planes, Trains and Automobiles" offer which presents Priority Club Rewards members, soon to be named IHG Rewards Club this July, with the chance to earn up-to-$100 in an airline, gas or train gift card this spring. Gas prices are rising earlier and faster than in previous years in the run-up to peak spring and summer driving seasons, according to a recent article from USA Today. That's why the Holiday Inn Resort brand is offering travellers a stress-free way to off-set transportation costs on their next trip, by easing into a relaxing vacation at one of the brand's manyresort destinations. Guests can earn a $25 airline, gas or train gift card when a two consecutive night stay is booked at any Holiday Inn Resort property in the U.S., Mexico and the Caribbean. For each additional night booked, an additional $25 is added to the gift card, up to $100. Source: InterContinental Hotels Group
Keywords: Travel

Chase Sapphire Preferred gives cardholders new reason to celebrate Fridays

Tue, 23 Apr 2013 16:36:42 EST

Chase Sapphire Preferred cardholders now have one more reason to enjoy Fridays, with the card's new First Friday Favorites dining at restaurants rewards program and Facebook app, cardholders will earn three points for every one dollar spent on dining on the first Friday of each month, from May 3 through December 6, 2013. The new program provides one bonus point in addition to the two points for every dollar spent that cardholders already enjoy when they dine out. The First Friday Favorites Facebook app, now available on Chase Sapphire's Facebook page , allows consumers to interact with top restaurant lists in 17 U.S. cities by making reservations directly through OpenTable, adding restaurant recommendations to these lists and voting for their favorite restaurants. The app aggregates lists of the top 10 local restaurants, based on cardholder spending and fan voting, in the following cities: Atlanta, Atlantic City, Boston, Chicago, Dallas, Washington D.C., Denver, Houston, Las Vegas, Los Angeles, Miami, New Orleans, New York, Orlando, Philadelphia, San Francisco and Seattle. First Friday Favorites restaurants are all members of OpenTable Network and the initial ranking is based on restaurants most frequented by Chase Sapphire cardholders in 17 U.S. cities. Subsequent ranking is based on votes from cardholders and consumers made through the Facebook app. The "First Friday" program ends on December 6, 2013. Source: Chase Card Services
Keywords: Financial, Entertainment/Leisure

Singapore: Great Eastern rewards healthy living

Tue, 23 Apr 2013 16:04:15 EST

According to an article in The Business Times Singapore, "Great Eastern Life wants to reward its policyholders for staying in the pink of health." The article states that, "under its new Live Great Healthy Rewards programme, all existing holders of its Supreme Term policies and those who buy these by December 31st stand to get yearly cash rewards if they pass a physical."
Keywords: Miscellaneous

Shoppers' belts remain tight despite economic improvement; loyalty cards' importance in consumers' cross-channel shopping has increased

Tue, 23 Apr 2013 15:56:45 EST

Even as the economy improves, 94 percent of Americans indicate they will remain cautious and keep their spending for food, beverage and household goods at its current level, according to Deloitte's 2013 American Pantry Study. More than nine in 10 (92 percent) consumers surveyed indicate they have become more resourceful, and 86 percent say they are getting more precise in what they buy attitudes that have remained consistent in the three years Deloitte has conducted the study, and across income levels. Despite enduring frugal attitudes, few consumers feel they are making any compromise: More than seven in 10 (72 percent) consumers indicate that, even though they are spending less on household and grocery items, it doesn't feel like they are sacrificing much, a seven percentage point increase in two years. Nearly nine in 10 (88 percent) survey respondents report they have found several store brands that they feel are just as good as national brands, and few consumers plan to switch back to national brands: Only 27 percent plan to do so as the economy rebounds, an eight percentage point decline from the previous year. Brand loyalty declines, shoppers put experimentation on hold As store brands become more entrenched in the pantry, brand loyalty continues to slide, however consumers appear to be selectively loyal to certain brands. Brand loyalty dropped for the third consecutive year in the survey. When asked why certain brands are no longer a priority for their households, consumers cited "other brands are available on sale" as the No. 1 reason. However, brands to which consumers are most loyal significantly outpace their lower performing counterparts by 20 or more percentage points on attributes such as performance, experience and trust. Consumers have also honed in on select brands they will consider. More than eight in 10 (84 percent) consumers say they have a specific set of brands in mind, and will purchase whichever one is on sale. When using coupons, 71 percent indicate they will use them only for items they would have purchased anyway. Shoppers are also selective about the retail channels where they are willing to purchase certain items. Consumers surveyed shop an average of 2.5 channels in each product category, compared with an average of 5.5 channels (including grocery, mass merchandise, club, drug, convenience, dollar, neighborhood market and online) for all of their food, beverage and personal goods combined. Loyalty cards' importance in consumers' cross-channel shopping has increased, as the number of consumers with three or more grocery loyalty cards has grown from 28 percent in first American Pantry Study in 2010 to 39 percent in the most recent survey. Additionally, 58 percent of shoppers surveyed use shopper loyalty cards in grocery stores every time they shop, up 14 percentage points in two years, and 30 percent participate in a loyalty program via their smartphone while shopping in a store. Consumers appear to feel a sense of reward from these efforts: Eight in 10 (80 percent) say it is fun to see how much money they can save by using coupons or a shopper loyalty card. Online options in demand for household goods, grocery; Mobile shopping interest growing fastest among baby boomers The 2013 American Pantry Study reveals an unmet demand for online shopping options, particularly for in-store pickup and at-home delivery. While 14 percent of shoppers surveyed currently buy consumer products online and pick them up in the store, 43 percent indicate they would like to do so, with strongest demand appearing in food and beverage categories for in-store pickup. Approximately one in 10 (11 percent) survey respondents purchase online with home delivery, and the number rises to 34 percent among those who would like to do so, primarily for household goods such as laundry soaps and tabletop disposable paper products. The latest American Pantry Study also indicates that interest in mobile technology is growing at a higher rate among baby boomers than younger consumers. Nearly one-quarter (23 percent) of respondents age 45 to 70 indicate they are interested in using mobile coupons they can scan at the checkout, up from 12 percent in last year's survey, compared with a six percentage point increase among respondents age 21 to 29. Shoppers surveyed are tapping into their smartphones outside the store nearly as often as they do inside the store. Three in 10 (30 percent) consumers manage a shopping list or recipe while in a store, just three percentage points higher than those who do so offsite during the shopping process. Source: Deloitte
Keywords: Miscellaneous

Club Carlson Hotel Loyalty Program commits to a global carbon offsetting initiative

Tue, 23 Apr 2013 15:49:05 EST

Club Carlson, the hotel rewards program for Carlson Rezidor Hotel Group, has announced that they have committed to a global meetings and events carbon offsetting initiative. Club Carlson will purchase carbon credits to offset the estimated carbon footprint of 100 percent of Club Carlson for Planners meetings and events globally, across the group's six brands totaling 1,077 hotels in operation worldwide. The carbon offsetting - a free service for the meeting planners - will be managed through Carlson Rezidor's new partner, Carbon Footprint Ltd. Carbon credits will be purchased and invested in renewable energy in India and with the planting of one tree for every ton of carbon offset in the Great Rift Valley in Kenya. Any of the 10 million Club Carlson members globally will also have the opportunity to redeem their Gold Points, in various increments, to these projects on an ad-hoc basis. This initiative was launched near the end of 2012 at Radisson Blu hotels in Europe, the Middle East and Africa, and led to 433 tons being offset and 433 trees planted in Kenya. Source: Carlson Rezidor Hotel Group
Keywords: Travel

ADCB and Etihad BusinessConnect form partnership

Tue, 23 Apr 2013 15:42:55 EST

According to an article in Gulf in the Media, "Abu Dhabi Commercial Bank (ADCB), has announced a partnership with Etihad BusinessConnect, an Etihad Airways reward programme for small- and medium-sized enterprises, or SMEs. The article states that the "partnership will support local SMEs by reducing their travel costs as well as delivering other Etihad Guest reward programme benefits. It is the first time ADCB and Etihad BusinessConnect have worked together to offer SME customers a reward programme that allows them to reduce their travel-related expenses."
Keywords: Financial, Travel

Velocity Frequent Flyer unveils the Global Wallet

Mon, 22 Apr 2013 17:15:47 EST

Velocity Frequent Flyer has announced it has added a brand new side to the program's membership card by adding the Global Wallet™. In partnership with Visa, the Global Wallet™ has been designed as the ultimate prepaid travel money card, located on one side of the new-look Velocity Frequent Flyer membership card. Set to launch in the coming months, the Global Wallet™ will enable members to:   <ul> <li>Load money onto their card and store it in multiple foreign currencies as well as Australian dollars;</li> <li>Make purchases at over 30 million locations around the world, wherever Visa is accepted;</li> <li>Withdraw funds from over 2 million ATMs in Australia and around the world; and</li> <li>Earn Velocity Frequent Flyer Points for purchases made using their Global Wallet™, both in Australia and overseas.</li> </ul>   Leading up to the card’s launch, Velocity Frequent Flyer will be inviting existing eligible members to request their free new membership card via email. Members who receive the card can decide if and when they use the card’s Global Wallet™ functionality by activating the card online at any time. Source: Virgin Australia
Keywords: Travel

Princess Cruises adds new "Medallion" level to Captain’s Circle Loyalty Program

Wed, 17 Apr 2013 12:55:01 EST

Princess Cruises has expanded its Captain's Circle loyalty program with the addition of a new membership category – the Medallion level. The new tier, for passengers sailing on a fourth or fifth cruise, or between 31 and 50 cruise days, fits between the program's current Gold and Platinum levels. The new level goes into effect with voyages beginning on or after today. Medallion level members will now enjoy extra benefits in addition to Gold level perks, including a complimentary upgrade to the Platinum Princess Vacation Protection and a discount on the price of a souvenir Reflections DVD. Medallion cruise cards and pins will feature a deep burgundy color. Medallion level benefits include: <ul> <li> Complimentary upgrade to Platinum Princess Vacation Protection – When passengers purchase the standard Princess Vacation Protection, they will receive a complimentary upgrade to Platinum protection. Available for US and Canadian passengers, this added coverage includes double benefits for Accidents & Sickness Medical Expense and Baggage/Personal Effects coverage. In addition, the special cancellation feature increases to a 100 percent credit.</li> <li> A 10[[%]] discount off the purchase of the Reflections Cruise DVD – On each cruise, onboard videographers capture live memories from the sailing, including ports of call, shore excursions, ship events, and behind-the-scenes information about the ship. Medallion members and higher can now take advantage of this new benefit to purchase the cruise souvenir at a 10 percent discount. (where available, cannot be combined with any other promotion, excluding world cruise)</li> <li> Access to preferred shoreside Captain's Circle help desk phone line – Medallion members can now enjoy an exclusive shoreside phone number for contact to the Circle Desk. Calls will be routed quickly through to the membership desk to assist with cruise history, membership status, benefits delivery or any other Captain's Circle-related questions.</li> <li> Medallion Pin – Members will receive a new two-toned burgundy and gold pin.</li> <li> All Gold level benefits – Members continue to get benefits such as special cruise pricing, members-only events on board, The Princess Captain's Circle Quarterly magazine, access to an onboard Captain's Circle host, and other special features for members.</li> </ul>   The Princess Captain's Circle program offers special onboard recognition to passengers based on their number of completed cruises or days sailed – whichever is most beneficial to the passenger. Members enjoy various ongoing rewards, plus special benefits based on their level. In addition to the new Medallion level, the program includes Gold (after one Princess cruise), Platinum (after five cruises or 50 cruise days) and Elite (after 15 cruises or 150 cruise days) levels. Source: Princess Cruises
Keywords: Entertainment/Leisure

UAE: Etihad Guest introduces new Gold Elite benefits

Wed, 17 Apr 2013 12:24:49 EST

Etihad Guest, Etihad Airways’ loyalty programme, has unveiled a range of new benefits for holders of its Gold Elite membership status. The new benefits include an increase in tier bonus miles from 50 percent to 75 percent as well as a complimentary nomination to Etihad Guest Gold for any other member of their choosing. In addition, regardless of the cabin they are flying in, Etihad Guest Gold Elite members now have access to Etihad Airways’ Diamond First Class Lounges for them and a companion as well as access to Diamond First Class check-in. Gold Elite members are also guaranteed to be able to purchase a Pearl Business Class seat, when booking at least 48 hours prior to departure, on an Etihad Airways operated flight for their chosen date and destination. Source: Etihad Guest
Keywords: Travel

Europe: Vipnet launches Vip&više loyalty program

Wed, 17 Apr 2013 11:50:45 EST

Vipnet has launched the loyalty program called Vip&više, intended primarily for residential and small and medium business Vip subscribers, which, on the basis of monthly invoice averages and years of uninterrupted use of Vip services, assigns one of five statuses: Vip, Vip Bronze, Vip Silver, Vip Gold or Vip Platinum. Depending on status, Vipnet provides numerous benefits, and all Vip subscribers, after 6 months of service use, become members of the program without any paperwork, joining or collecting points. What makes Vip&više unique in Croatia is that all residential and small and medium subscribers are part of the program, regardless of whether the services used are mobile or fixed telephony, mobile or fixed Internet or television services. In accordance with their status in the Vip&više loyalty program, customers will, for contract extention for each of their mobile lines, be able to take advantage of one of the discounts when buying a device or selecting options in the new Vip tariffs. Thus, for instance, customers from the Vip Gold and Vip Platinum groups will be provided priority access to agents in Customer Service, while members of the Vip Platinum group will have at their disposal their own personal agent - a person of trust who will provide them with an individual approach in resolving issues and communication needs. Also available are special offers for Vip product and services, as well as surprises for birthdays and each two-year anniversary with Vipnet. One of the novelties from the Vip&više program is that discounts will be added to already existing offers, such as Christmas or summer promotions, as well as regular offers when extending contracts. A customer whose monthly average consumption amounts to 220 HRK for all used Vip products and services, for instance, has the status of Vip Bronze and belongs to the 200 to 500 HRK category, and with contract extention achieves benefits in accordance with this category, such as a discount of 100 HRK for devices from the offer, or up to 120 HRK discount on the selected tariff option, followed by a discount on special offers for new and existing products and services at least once per year, as well as a Vipnet surprise for birthdays and every two years spent with Vipnet. The Vip&više program especially rewards long-term customer loyalty, and automatic status upgrade within the program will be provided to all those who have been Vipnet customers six or more years. For instance, if a customer who has been a subscriber for over 6 years is part of the Vip Bronze group, where the payment category is from 200 to 500 HRK, he/she is automatically transferred to the higher, 500 to 100 HRK category, becoming a Vip Silver member, thereby achieving additional benefits regardless of the fact that he/she has lower consumption than is required for achieving Vip silver status. This manner of promoting long-term customer loyalty will function at all levels and for all customers in the Vip&više program. Customers will be able to check their Vip&više status and customer benefits available to them at any time through the Moj Vip portal, as well as by using the free Moj Vip mobile app. Source Vipnet
Keywords: Telecom

Europe: BOV loyalty points now redeemable with all airlines

Wed, 17 Apr 2013 10:46:13 EST

Points accrued under the Bank of Valletta Loyalty Rewards Programme can now be redeemed against flights booked with any airline to any destination. The new offer is open to cardholders who opt to pay for their airline ticket with a a BOV Visa Platinum, BOV Visa Gold, or a BOV Visa Flypass Business Card – these cards are automatically eligible to participate in the BOV Loyalty Rewards Programme. The cardholder may contact the BOV Customer Service Centre within 30 days of making the transaction to claim the points according to the value of the purchase. This new offer will enable BOV cardholders to travel to any destination, either free of charge or at a discount, depending upon the amount of loyalty points accrued when they use their BOV card to make purchases. The BOV Loyalty Rewards Programme awards one BOV Point for every 1 Euro spent with a BOV Visa Platinum, Visa Gold and Visa Flypass Business card. BOV Points can be redeemed against a number of attractive offers. Source: Bank of Valletta
Keywords: Financial

MasterCard Canada launches MasterPass in Canada

Wed, 17 Apr 2013 10:35:56 EST

MasterCard Canada has announced the launch of MasterPass making Canadian consumers the first in North America to be able to register for MasterPass services. MasterPass delivers value to both consumers and merchants for its simplicity and security: <ul> <li> Enabling a seamless, secure and speedy check out regardless of where consumers may be and what screen they may be using – MasterPass securely stores credit card information and shipping information in a secure cloud hosted by trusted entity.</li> <li> Added tools that provide consumers with real-time alerts, account balances, loyalty programs as well as Priceless offers and experiences.  </li> </ul> As of launch, merchants including Porter Airlines, WagJag, Jaunt.ca and Grocery Gateway have enabled MasterPass checkout services on their eCommerce websites. MasterCard plans to expand the number of MasterPass enabled merchants in Canada to 800 merchants by the end of 2013 and 2,800 merchants by the end of 2014. When making purchases through these companies' eCommerce websites, MasterPass digital services will allow Canadian consumers to securely and seamlessly complete their transaction in a few clicks, eliminating the burden of filling out card and shipping information repeatedly. In Canada, eCommerce is growing at a much faster pace than retail sales. MasterCard Advisor's Spending Pulse data shows total Canadian year-over-year eCommerce sales grew 26.6[[%]] over the past 6 months ending in February 2013, compared to just 2.9[[%]] growth in overall Canadian retail sales during the same time period. A seamless check-out experience anytime, anywhere For consumers, MasterPass enables transactions on any enabled device: <ul> <li> MasterPass ensures a secure payment experience – multiple layers of security protect a consumer's MasterPass account from fraud. After a one-time registration, consumers can securely make payments that are as simple as a click, tap or touch, with optional enhanced security feature of a one–time use security code delivered by text message.</li> <li> MasterPass-connected wallets provide consumers with more payment options. Consumers can securely load up to 25 MasterCard and other branded credit, prepaid or branded debit cards, excluding Interac debit cards, and up to 25 shipping addresses.</li> <li> MasterPass makes the check out process seamless and simple whether shopping on a computer, smartphone or tablet by eliminating the need to enter detailed shipping and card information with every purchase.  </li> </ul> Merchants and bank partners provide custom experience with MasterPass Unlike what's already in the market, MasterPass takes an open and flexible approach to mobile payments with an easy to integrate technology that enables adoption by merchants and banks. <ul> <li> Banks, merchants and partners are able to offer their own wallets.</li> <li> MasterPass check out can be implemented with a retailers' existing check out flow so the burden of integrating mobile and online payments for businesses is simplified.</li> </ul> Source: MasterCard Worldwide   For more information, read COLLOQUY, "<a href="http://www.colloquy.com/article_view.asp?xd=10117">Unfolding the Mobile Wallet</a>"
Keywords: Financial

PC Financial kicks off 15th anniversary celebrations with special thank you for Canadians

Wed, 17 Apr 2013 10:16:24 EST

President's Choice Financial has kicked off year-long celebrations marking 15 years in the marketplace. To begin the festivities, PC Financial is offering a market-leading rate of 2.6 per cent annual interest on all new deposits to non-registered chequing and savings accounts until July 15, 2013 as a special "thank you" to all existing and new customers. PC Financial offers the convenience of being able to bank where you buy groceries and earn PC points redeemable for everyday items in-store. In the 15 years since its launch, PC Financial has offered Canadians savings, including: <ul> <li>More than $1.8 billion saved in daily banking fees; and</li> <li>More than $980 million in savings on their grocery bills through the redemption of PC points.</li> </ul>   PC Financial customers can enjoy free transactions at over 3,400 President's Choice Financial and CIBC bank machines across Canada, along with banking pavilions located in select Loblaw Companies banner stores. PC Financial also offers the convenience of telephone and online banking, along with a free mobile banking application. Source: President's Choice Financial
Keywords: Financial

Chase Sapphire Preferred and Bon Appetit to host Grill Challenge

Wed, 17 Apr 2013 10:07:38 EST

Chase Sapphire Preferred, a premier travel rewards card from Chase, in partnership with Bon Appetit will host the Chase Sapphire Preferred Grill Challenge, taking place on Saturday, May 11, at 8:45 p.m., during Bellagio's Block Party at the seventh annual Vegas Uncork'd by Bon Appetit. Award-winning Las Vegas chefs Akira Back and Todd English will partner with two up-and-coming culinary students from the local Las Vegas Le Cordon Bleu Culinary Institute in a live grilling challenge. The winning team will receive $20,000, presented by Chase Sapphire Preferred to help fund the student's culinary education and dream of becoming a world-class chef. An additional $5,000 will be presented to the runner-up. The cooking challenge puts grilling skills to the test as celebrity chefs and restaurateurs, Akira Back, executive chef of Yellowtail Japanese & Lounge Restaurant at the Bellagio, and Todd English, chef, Olives Bellagio, battle live on-stage to create the ultimate barbecue feast. Two talented students from Le Cordon Bleu Culinary Institute in Las Vegas will be given the opportunity to participate as sous chefs during the event. Starting April 9, students can submit a video via Vine, a mobile app by Twitter, using the hashtag #GrillChallenge and provide a short essay to Bon Appetit. Students can share their story and illustrate why they deserve to compete for a chance to win the title and $20,000 from Chase Sapphire Preferred. The event is part of a week-long food, wine and spirits festival presented by Bon Appetit and the city of Las Vegas, in partnership with Bellagio, Caesars Palace, Mandalay Bay, MGM Grand and Chase Sapphire Preferred. The event brings together famed Las Vegas resorts, celebrity chefs, master sommeliers and true food fans in celebration of the Las Vegas culinary scene and growing food community. As part of its presenting sponsorship, Chase Sapphire offered cardholders the ability to redeem credit card rewards points or purchase tickets to select Vegas Uncork'd events – and enjoy exclusive perks, such as preferred seating, VIP lounge access and a private brunch with acclaimed Chef Julian Serrano. Source: Chase Card Services
Keywords: Travel, Financial, Entertainment/Leisure

American Express and Singapore Airlines launch fourth KrisFlyer cobrand credit card

Tue, 16 Apr 2013 09:06:12 EST

According to an article in The Business Times, "American Express (Amex) and Singapore Airlines (SIA) have launched their fourth KrisFlyer cobrand credit card called the KrisFlyer Ascend Credit Card." The article continues stating, " according to SIA, the Ascend card caters to frequent travellers not able to enter the PPS Club, which only invites those who travel in SIA Suites and first and business class.The earn rate for miles will be higher than KrisFlyer Gold's, with a base rate of $1.20 per mile compared to $1.60 per mile."
Keywords: Travel, Financial

Solta Medical launches Clear + Brilliant Simply Smart Rewards Program; encourages healthy skincare

Tue, 16 Apr 2013 08:52:55 EST

Solta Medical, Inc., a global market leader in aesthetic skin treatments, announced the launch of the Simply Smart Rewards Program for Clear + Brilliant laser treatments, the first-ever patient loyalty program in aesthetic laser skin resurfacing. Consumers who wish to participate in Simply Smart Rewards should make a consultation appointment with a participating physician, who will determine a treatment schedule. After receiving their first in-office treatment, the physician office will activate a personalized online account and issue reward points to the patient. E-mail confirmation will ask the patient to complete their registration. For every $400 spent (or 400 points earned) on Clear + Brilliant treatments, participating patients will receive a $50 coupon for instant savings on a future Clear + Brilliant treatment. Referrals are encouraged and allow patients to accrue additional points toward their reward. Source: Solta Medical, Inc.
Keywords: Miscellaneous

Red Roof kicks off its 40th Anniversary Celebration

Tue, 16 Apr 2013 08:41:43 EST

Red Roof, celebrates a milestone anniversary this year, marking 40 years in business. Its "ruby" anniversary kicks off in big style with fun, cost-saving deals and promotions from March through October, culminating in a $40,000 Grand Prize for one lucky winner. The 40th anniversary promotions begin in March with 40 free room nights for winners all over the country, and ends in October with a $40,000 Grand Prize. Red Roof is pulling out the stopswith gifts for guests including a $19.73/night room rate for anyone checking in to a Red Roof who is celebrating his or her 40th birthday, Classic 1973 car, 6-night/7-day Family Stay package, Flat Screen TV, RediCard points and so much more. Red Roof's 40th anniversary promotions are creative and inclusive. Travelers who stay at a Red Roof this year are eligible for entry into the 40 & Fabulous Sweepstakes, during which the brand is giving away a prize per month leading up to the grand prize of $40,000. Upon check-in, guests will receive a Sweepstakes entry card. At their convenience, guests should go to redroof40andfabulous.com and enter the information and the code from the card to be automatically entered to win the monthly prize and the Grand Prize. In addition to the $40,000 Grand Prize, guests will also be eligible to win:   <ul> <li>One free night at a Red Roof location of winner's choice for 40 winners - March</li> <li>37" Flat Screen Television for 40 winners - April</li> <li>7-day/6-night trip for a family of 4 - May</li> <li>NextGen Flooring Package for 40 winners - June</li> <li>NextGen Mattress Set for 40 winners - July</li> <li>1973 Classic Car - August</li> <li>40,000 RediCard Points equivalent to 6 Free Nights at a Red Roof Inn for 1</li> <li>$40,000 Cash Prize for 1- Grand Prize</li> </ul>   Source: Red Roof
Keywords: Travel

Wyndham Championship Trivia Contest gives fans opportunity to WYN

Tue, 16 Apr 2013 08:35:53 EST

With The Masters now complete and golf season officially in full swing, Wyndham Worldwide and the Wyndham Rewards loyalty program, are giving fans the opportunity to win one million Wyndham Rewards points through the Wyndham Championship Trivia Contest. Beginning today and continuing through the next 18 weeks leading up to the Wyndham Championship, an annual PGA TOUR event set for August 12-18, 2013, at Sedgefield Country Club in Greensboro, N.C., fans can log on to the Wyndham Championship Facebook page, where they can enter the sweepstakes and answer a trivia question related to the Wyndham Championship, golf fun facts as well as facts about Wyndham Worldwide and its family of brands. Each week, one winner will be selected to receive 25,000 Wyndham Rewards points and have their photo replace the pin flag on the course map cover photo on the Wyndham Championship Facebook page. During the Wyndham Championship, one of the 18 weekly winners will be randomly selected to receive the grand prize of one million Wyndham Rewards Points. Wyndham Rewards is the free-to-join guest loyalty program of Wyndham Hotel Group, part of Wyndham Worldwide. The world's largest lodging loyalty program as measured by number of participating hotels, the program offers members the chance to earn and redeem points for stays at nearly 7,000 hotels throughout more than 50 countries worldwide. Non-members can enroll directly on the sweepstakes page or at <a href="http://www.wyndhamrewards.com" data-cke-saved-href="http://www.wyndhamrewards.com">www.wyndhamrewards.com</a>. Additionally, upon submitting an answer to the weekly question, users will be presented with a 50 percent off promotion code to purchase tickets to the Wyndham Championship, hosted annually at the storied Sedgefield Country Club, and played on the legendary Donald Ross-designed course. The Wyndham Championship, one of the oldest events on the PGA TOUR, attracts some 80,000 spectators each year, and is the last stop for players to earn points before the start of the PGA TOUR playoffs and the race for the FedEx Cup. Source: Wyndham Worldwide
Keywords: Travel

Optimum Rewards’ Sweepstakes: An All-Inclusive Caribbean Get-Away

Wed, 10 Apr 2013 13:33:07 EST

Optimum Rewards has announced its latest sweepstakes for members an all-inclusive, week-long relaxing vacation in Barbados. Now through May 1, 2013, Optimum Rewards members can sign in to <a href="http://www.OptimumRewards.com" data-cke-saved-href="http://www.OptimumRewards.com">http://www.OptimumRewards.com</a> to enter to win this sweepstakes, which includes round-trip airfare and a six-night stay for four at the elegant Crystal Cove resort in Barbados. One Optimum Rewards member will win this amazing Caribbean get-away package for four. The sweepstakes winner and his or her guests will enjoy a six-night stay and have the opportunity to enjoy unique excursions, including choices such as Atlantis Submarine Tour, Harrison's Cave Tour, Tiami Catamaran Cruise Tour and Swimming with the Turtles. Additionally, the winner can enjoy even more fun with complimentary water sports, such as snorkeling, sailing, boogie boarding, kayaking and windsurfing. Kids can have fun on this trip too, with the Crystal Cove resort’s children activities at the Kids Club. One grand prize winner receives a prize package for four that includes:   <ul> <li>Round-trip airfare to Barbados</li> <li>Seven-day / six-night quad occupancy accommodations at the Crystal Cove resort</li> <li>Daily tours / excursions, including Atlantis Submarine Tour, Harrison's Cave Tour, Tiami Catamaran Cruise Tour and Swimming with the Turtles</li> <li>Car service to and from the winner’s home, airport, resort and all tours</li> <li>Full breakfast, lunch, dinner and snacks each day at the two restaurants on site Reflections Restaurant and Drifters Beach Restaurant and Bar, as well as access to sister property dining and amenities at Turtle Beach</li> <li>International and domestic premium beer and spirits, fruit drinks and soft drinks served at the resort’s four bars</li> <li>Nightly theme parties and live entertainment</li> <li>Kids Club activities for children</li> </ul> Throughout the year, Optimum Rewards members enjoy huge savings where members can eat, shop, relax, be entertained and have opportunities to win exclusive trips and experiences. Certain restrictions and blackout dates may apply to certain program discounts. No purchase necessary to participate in the sweepstakes. Optimum Rewards is available to residential customers, with accounts in good standing, who have all three Optimum services Optimum TV service with Family Cable and above, Optimum Online and Optimum Voice. To sign up for Optimum Rewards membership or learn more about the program, please visit <a href="http://www.OptimumRewards.com" data-cke-saved-href="http://www.OptimumRewards.com">http://www.OptimumRewards.com</a> or Optimum channel 909. Source: Optimum Rewards
Keywords: Entertainment/Leisure

American Express amps up the 2013 Tribeca Film Festival

Wed, 10 Apr 2013 13:16:27 EST

From kick-off to close, American Express is bringing a host of music experiences to this year's Tribeca Film Festival, culminating with a live streamed performance by Vampire Weekend directed by award-winning actor, director and producer Steve Buscemi as part of the “American Express Unstaged” concert series. Multiple music-related activities complete a roster of events that American Express will bring to Tribeca Film Festival fans from the latest in gourmet popcorn to the hottest red carpet moments. Music Meets Film at The Tribeca Film Festival   <ul> <li> Opening the Festival with Mistaken for Strangers: American Express has signed on to open the 2013 Tribeca Film Festival as a sponsor of the Opening Night Gala following the world premiere of the film Mistaken for Strangers on Wednesday, April 17th. Director Tom Berninger chronicles his experience on tour with his brother, Matt Berninger, frontman for the critically acclaimed rock band The National, in this funny and affecting film, which will also play during the Festival's 12th edition. This is the second time that American Express and The National have worked together. In May 2010, American Express live streamed a performance by the band in Brooklyn. An event that sparked what would become the award-winning “American Express Unstaged” concert series.</li> <li> Greetings from Tim Buckley: The story follows young Jeff Buckley when he was asked to participate in a tribute concert for his late musician father Tim and along the way, opens his eyes to the artistic legacy that he is destined to follow. Penn Badgley and Imogen Poots co-star in this quiet and powerful homage to those sustained by admiration, love and, in this case, beautiful music. Following the premiere, cast and crew from the film will participate in a short Q&A with audience members. American Express Cardmembers have the exclusive opportunity to purchase tickets to the U.S. premiere happening on Tuesday, April 23rd at 6:00 p.m.</li> <li> American Express Unstaged Presents Vampire Weekend with Steve Buscemi: For the first time, American Express, in partnership with VEVO and YouTube, will bring its live stream music series, “American Express Unstaged” to the Tribeca Film Festival. Vampire Weekend's performance, directed by Steve Buscemi, will be live streamed from the last night of the Tribeca Film Festival on Sunday, April 28th at 9:00 p.m. ET / 6:00 p.m. PT from New York City. Fans can watch the live event at <a href="http://www.amexunstaged.com">www.amexunstaged.com</a>, youtube.com/americanexpressmusic, VEVO's free apps for iPhone, iPad and on the American Express Channel, available through the American Express app on LG connected TVs. Vampire Weekend will be brought to life for the at-home audience by director Steve Buscemi. Known best for his roles in HBO's “Boardwalk Empire” and films such as “Reservoir Dogs,” “Fargo” and many others, Buscemi has also garnered respect for his role as director of films including “Trees Lounge” and “Animal Factory,” as well as multiple episodes of the award-winning shows “Sopranos” (HBO), “30 Rock” (NBC) and “Nurse Jackie” (Showtime). Buscemi's Olive Productions will also produce the event. The creative and dynamic pairing represents the latest unique collaboration in the “American Express Unstaged” live stream music series, building on previous duos such as The Killers and Werner Herzog, Kenny Chesney and Jonathan Demme, Jack White and Gary Oldman and many more.</li> </ul>   American Express Cardmembers Get Access to the Best of the Tribeca Film Festival As a founding partner of the Tribeca Film Festival, American Express continues to give its Cardmembers early access to tickets to the Festival. Beginning today through April 14th, American Express Cardmembers can purchase tickets to all Tribeca Film Festival screenings, as well as exclusive events including Greetings from Tim Buckley and I Got Somethin' to Tell You, a documentary from Whoopi Goldberg who takes a deep dive into the late Moms Mabley's life, legacy and work. Having broken racial and sexual boundaries as a pioneering comic, Mabley has long been an icon in the comedy world. Following the screening of the documentary on Monday, April 22nd at 6:00 p.m., American Express Cardmembers can participate in an intimate conversation with Goldberg as she discusses her passion project that shows Mabley's profound influence as a performer vastly ahead of her time. Celebrating the Festival Throughout New York City   <ul> <li> Popcorn Pop-Up: American Express is bringing movie-goers' favorite snack to the streets with an interactive mobile popcorn truck. A collaboration with Brooklyn Popcorn, the truck will offer complimentary gourmet popcorn in five unique flavors. Fans will also be able to purchase tickets to Festival screenings. The popcorn truck will be at various locations throughout Manhattan from April 13th through April 17th. To find out where the truck will be distributing popcorn, follow @americanexpress.</li> <li> Navigating the 2013 Tribeca Film Festival: Presented by American Express, the 2013 Official Tribeca Film Festival Guide will provide film snapshots, schedules and more ways to enjoy this year's Festival season. New this year, American Express teamed up with American Express Publishing's Travel + Leisure to offer “TribecaNow,” an insider's guide to the neighborhood featuring local recommendations on restaurants, shopping, services and other memorable experiences to help Festival-goers plan their perfect Tribeca experience. To access this year's guide and “Tribeca Now”, visit TribecaFilm.com or pick up a complimentary copy at various locations throughout Manhattan.</li> <li> Tribeca Family Festival Presented by American Express: American Express and The Tribeca Family Festival once again present a street fair and family celebration, where a dazzling array of free activities and performances unfold downtown in Tribeca from 10:00 a.m. to 6:00 p.m. on Saturday April 27th on Greenwich Street (from Hubert to Chambers Streets). Festival stages will feature special performances from current Broadway shows along with emerging talent from Tribeca. Local restaurants and merchants will offer Tribeca's finest foods, refreshments and merchandise. Families can also attend a free screening of The Smurfs at BMCC's Tribeca Performing Arts Center Theater and enjoy complimentary popcorn provided by American Express. The American Express Guest Information Booth will offer comprehensive Festival information, including event, screening and neighborhood information.</li> </ul>   From film to fashion, sports to music, theater and more, American Express makes it easy to stay up-to-date on exclusive events by subscribing to Entertainment Access e-mails. Sign up now at americanexpress.com/2subscribe. Source: American Express
Keywords: Financial

73 percent don't know how many rewards miles/points they have

Wed, 10 Apr 2013 13:00:00 EST

Seventy-three percent of Americans who have frequent flyer miles or credit card rewards points don't know how many they have, according to new research from ThePointsGuy.com, a travel news and advice website. Younger people are the least likely to keep track of their miles and points; 80[[%]] of 18-29 year-olds who have accumulated rewards don't know how many they have. Twenty-seven percent of Americans who have frequent flyer miles admit that they have let some or all of their miles expire at some point. ThePointsGuy.com also found that only 67[[%]] of Americans collect rewards miles/points, and only 41[[%]] of Americans understand how frequent flyer programs work. Source: Bankrate, Inc.
Keywords: Travel

Iberia Plus becomes Marriott Rewards’ newest partner

Wed, 10 Apr 2013 12:49:16 EST

Traveling throughout Spain and Europe has gotten more rewarding with the new Marriott Rewards and Iberia Plus partnership. Marriott Rewards members can now earn Avios miles for stays at more than 3,700 Marriott International hotels in 70 countries across 14 distinctive brands. Marriott Rewards points can also be redeemed for Avios. Effective immediately, Marriott Rewards members who designate Avios as their earning preference will receive: Two (2) Avios per US$1 spent at:   <ul> <li>Marriott Hotels & Resorts</li> <li>JW Marriott</li> <li>Renaissance Hotels</li> <li>Marriott Vacation Club</li> <li>Autograph Collection Hotels</li> <li>EDITION (room rate only)</li> <li>The Ritz-Carlton (room rate only)</li> <li>Gaylord Hotels (room rate only)</li> </ul>   Or one (1) Avios per US$1 spent (room rate only) at:   <ul> <li>AC Hotels by Marriott</li> <li>Courtyard by Marriott</li> <li>Fairfield Inn & Suites by Marriott</li> <li>SpringHill Suites by Marriott</li> <li>Residence Inn by Marriott</li> <li>TownePlace Suites by Marriott</li> <li>Marriott Executive Apartments</li> </ul>   In addition, Marriott Rewards members can convert their Marriott Rewards points into Avios at the following exchange rates:   <table width="351" border="1"> <tr> <th width="178" scope="row"><div align="left">Marriott Rewards Points</div></th> <td width="22"><div align="left"></div></td> <td width="129"><div align="left">Avois</div></td> </tr> <tr> <th scope="row"><div align="left">10,000</div></th> <td>=</td> <td><div align="left">2,000</div></td> </tr> <tr> <th scope="row"><div align="left">20,000</div></th> <td><div align="left">=</div></td> <td><div align="left">5,000</div></td> </tr> <tr> <th scope="row"><div align="left">30,000</div></th> <td><div align="left">=</div></td> <td><div align="left">10,000</div></td> </tr> <tr> <th scope="row"><div align="left">70,000</div></th> <td><div align="left">=</div></td> <td><div align="left">25,000</div></td> </tr> <tr> <th scope="row"><div align="left">125,000</div></th> <td><div align="left">=</div></td> <td><div align="left">50,000</div></td> </tr> </table>   Source: Marriott International, Inc.
Keywords: Travel

Alaska Airlines offers Club 49 Members double miles anywhere the carrier flies

Wed, 10 Apr 2013 12:15:02 EST

Alaska Airlines is offering Club 49 members double miles on all flights everywhere the carrier flies between May 17 and Sept. 3, 2013. Club 49 benefits are available to all Alaska Airlines Mileage Plan members who are Alaska state residents. Residents can join the complimentary program by visiting <a href="http://www.alaskaair.com/club49" data-cke-saved-href="http://www.alaskaair.com/club49">www.alaskaair.com/club49</a>. Enrollment in Club 49 is the only registration required to participate in the offer. For complete rules and exceptions, visit <a href="http://www.alaskaair.com/club49" data-cke-saved-href="http://www.alaskaair.com/club49">www.alaskaair.com/club49</a>. Launched in 2011, Club 49 offers Alaska residents special perks, including free checked baggage, last-minute travel discounts and exclusive emails featuring weekly fare sales. Exclusive Club 49 member benefits include:   <ol> <li>Two free checked bags. Club 49 members traveling to or from the state of Alaska entirely on Alaska Airlines flights can check two bags at no cost. This represents an $80 savings each way for a family of four checking one bag each. Customers traveling solely within the state of Alaska can continue to check three bags at no cost.</li> <li>Two one-way "Travel Now" discounts. Club 49 members receive two one-way certificates every year valid for 30 percent off full flex Y base fares. The discounts can be used to purchase tickets on Alaska Airlines flights within four days before the day of departure for destinations to, from or within Alaska.</li> <li>Weekly fare sales. Club 49 members receive exclusive weekly emails featuring new deals on flights within Alaska and to destinations Outside.</li> </ol>   Source: Alaska Airlines
Keywords: Travel

BP launches first brand-wide Fuel Loyalty Program: BP Driver Rewards

Wed, 10 Apr 2013 12:05:03 EST

BP Products North America, Inc. has announced the launch of BP Driver Rewards, a fuel loyalty program that offers consumers a smarter way to save money on quality gasoline. Now available at participating BP stations, the program features a free loyalty card that rewards customers with savings on fuel by simply filling up with any grade of BP gasoline with Invigorate or BP Diesel. Rewards can be earned and conveniently redeemed directly at the pump, without requiring additional purchases at other retailers. The BP Driver Rewards program allows BP customers to earn a five cents off per gallon reward for every 20 gallons purchased over at least two fill-ups. Rewards accumulate automatically and may be redeemed as quickly as one hour from being earned – without the wait for monthly statements like many loyalty programs. Cents-per-gallon rewards are continually stacked as they're earned, allowing customers to earn larger rewards – subject to their expiration. Reward redemption is simple and occurs directly at the pump at participating BP stations. Customers may swipe their BP Driver Rewards card to be prompted with the option to apply available cents-per-gallon rewards towards their fuel purchase, giving them the ability to instantly save at the pump. Program rewards may be redeemed towards a single fill-up (up to 20 gallons), for a period of 90 days following the month in which they were earned. Consumers may join the BP Driver Rewards loyalty program by picking up a brochure with an affixed loyalty card at participating BP sites and registering it online at bpdriverrewards.com. Consumers may also register online and request to have a card sent to them by mail. Program enrollment is free and requires no credit approval to participate. As an introductory offer, new program registrants will receive a reward of 10-cents off per gallon, which is available instantly and may be used towards a future fill-up (up to 20 gallons) subject to expiration. Source: BP Products North America, Inc.
Keywords: Grocery/CPG/Fuel Retail

Wheel of Fortune joins forces with Caesars Entertainment for the game show's biggest sweepstakes

Wed, 10 Apr 2013 11:56:06 EST

Wheel of Fortune is partnering with Caesars Entertainment to create a millionaire as part of the "Wheel of Fortune Millionaire Maker Sweepstakes." More than $2 million will be awarded over the course of Wheel of Fortune's biggest cash sweepstakes ever. Twenty people will win $50,000 cash and a luxurious Caesars Palace Las Vegas trip experience for two simply by collecting game pieces and watching Wheel of Fortune to see if the puzzle on their game piece matches the designated in-show puzzle. Those 20 winners will be invited to a special Caesars Palace event where one winner will be selected at random to win the $1 million dollar grand prize and become an instant millionaire. Viewers and guests may participate by visiting the Total Rewards Center or promotions area at any Caesars Entertainment resort beginning April 7 to collect "Wheel of Fortune Millionaire Maker" game pieces that will contain a special puzzle. Then, during Wheel of Fortune each week night from May 13 – May 24, 2013, two "Wheel of Fortune Millionaire Maker Sweepstakes" puzzles will be revealed. If the puzzle on the viewer's game piece matches the designated in-show puzzle, they will win the $50,000 cash and a trip for two to Caesars Palace for the grand prize event. Source: Wheel of Fortune
Keywords: Entertainment/Leisure

White Castle promotes Autism Speaks with 'Original Slider' scented candle; launches puzzle piece campaign for Cravers

Wed, 10 Apr 2013 11:49:41 EST

Anyone who craves the unforgettable flavor of White Castle's Original Slider remembers the mouth-watering aroma. Now, White Castle is offering its unique Original Slider-scented candle on houseofcrave.com with net proceeds benefiting the nation's largest autism research and advocacy organization, Autism Speaks. Designed by Laura Slatkin , the award-winning founder of Nest Fragrances, this limited-edition candle comes in a ceramic replica of the signature White Castle Slider box. In support of National Autism Awareness Month, White Castle will offer these limited-edition candles for $15 each. Designer Laura Slatkin , an Autism Speaks board member, is known as the queen of home fragrance for such loyal customers as Elton John , Vera Wang and the British Royal Family. Since 2010, the Original Slider-scented candle has garnered great support from Craver Nation with more than 10,000 candles sold, raising more than $100,000. In conjunction with the Original Slider candle sales, White Castle begins its annual Autism Speaks Puzzle Pieces campaign to support National Autism Awareness Month. This is the fourth year White Castle will support Autism Speaks with the puzzle piece campaign, which runs through April. Last year White Castle Cravers and team members raised more than $500,000 for Autism Speaks by selling puzzle pieces for one month in more than 400 restaurants, setting a campaign record for the third straight year. In the last three years, White Castle has donated over $1.8 million to Autism Speaks from multiple fundraising efforts. Cravers can purchase $1, $3 and $5 puzzle pieces, and their signed puzzle piece will be on display at White Castle throughout the month. Each purchase of an Autism Speaks Puzzle Piece comes with a coupon for one free Slider good for a later date. Source: White Castle
Keywords: Entertainment/Leisure

Duane Reade unveils its first mobile application

Wed, 10 Apr 2013 11:32:56 EST

Duane Reade has announced the launch of its first mobile application for iOS devices. The free app, available in the iTunes store (<a href="http://www.appannie.com/app/ios/duane-reade/" data-cke-saved-href="http://www.appannie.com/app/ios/duane-reade/">http://www.appannie.com/app/ios/duane-reade/</a>), will facilitate and further enhance customer access to Duane Reade's pharmacy services, photo printers, prescription refills, Balance Rewards offers, account information and in-store maps. The app is part of Duane Reade's continued commitment to bolster customer experience and live by its New York Living Made Easy principles. As a part of the drugstore chain's effort to drive omni-channel engagement and loyalty, Duane Reade has significantly expanded its digital and social media initiatives to include comprehensive retail social amplification programs, which have played an integral role in procuring strategic consumer-generated media. These programs are a key factor in Duane Reade's extensive Twitter community growth from 15,000 to 390,000+ followers in 7 months; allowing more customers than ever to engage with their local Duane Reade stores from mobile devices and has elevated Duane Reade to the most followed drugstore in the world on Twitter. The app features several innovative tools that include: PASSBOOK Users who have upgraded to iOS6 can connect their Balance Rewards account to Passbook Create a Balance Rewards account, log in and add your rewards card to Passbook Select your preferred Duane Reade or Walgreens location and when you're near that store, Passbook will auto display your Balance Rewards card. PHARMACY FEATURES Refill by Scan - Simply scan the barcode on your prescription bottle for instant refills Refill Reminders - Sign up to get Rx Text Alerts to know when it's time to refill your prescriptions. PHOTO FEATURES QuickPrints - Choose pictures from your iPhone albums to print and pick up at your local Duane Reade or Walgreens - No log-in or account required Print from Facebook - Select photos from your Facebook albums to print and pick up at your local Duane Reade or Walgreens PrintWorthy - Create and print a PrintWorthy card using a photo from your Facebook albums with likes and comments Photo Editing - Edit your photos using filters and a variety of editing tools. SHOPPING FEATURES In Store Maps - View floor maps to quickly find your items at Duane Reade or Walgreens stores Store Locator - Find the Duane Reade or Walgreens closest to you and filter search results based on store type. Source: Duane Reade
Keywords: Grocery

The North Face launches VIPeak Loyalty Program

Tue, 9 Apr 2013 08:20:30 EST

The North Face, the world's premier supplier of advanced outdoor apparel, equipment and footwear, has launched VIPeak, their new customer rewards loyalty program. VIPeak is an exclusive membership program designed for loyal members to earn redeemable "PeakPoints" for every dollar spent and for participating in local activities such as the San Francisco Endurance Challenge, or on social media channels like Facebook. Every year in February, qualifying members (those with 10,000+ PeakPoints) can choose from an array of experiential rewards in The North Face VIPeak Rewards Catalog. PeakPoints can be redeemed for VIP adventures around the globe, future event entries or cash back credit at The North Face. Source: TIBCO Software Inc.
Keywords: Retail

Virgin Atlantic welcomes Chase Ultimate Rewards Cardholders onboard

Mon, 8 Apr 2013 10:22:19 EST

Chase Card Services, a division of JPMorgan Chase & Co., has announced the addition of Virgin Atlantic, Richard Branson's trans-Atlantic airline, as its newest Ultimate Rewards point transfer partner. A rewards program for cardholders that seek travel redemption alternatives that offer flexibility, ease and value, Ultimate Rewards' new partnership allows cardholders to redeem points for travel on Virgin Atlantic. Under this new partnership, Chase Sapphire Preferred, Ink Plus and Ink Bold cardholders will now be able to instantly transfer Ultimate Rewards points to Flying Club, Virgin Atlantic's travel rewards program. Points are transferred at full value - meaning one Ultimate Rewards point is equal to one Flying Club mile. Points can be transferred in increments of 1,000 and there are no limits to the number of points cardholders can transfer to Flying Club. Once transferred, points can be redeemed for travel and upgrades on Virgin Atlantic, or one of many travel partners, including Air China, Air New Zealand, Cyprus Airways, Gulf Air, Hawaiian Airlines, Jet Airways, Malaysia Airlines, SAS, Singapore Airlines, South African Airlines, Virgin America and Virgin Australia. In addition to the point transfer benefit to Virgin Atlantic and other travel partners, eligible customers can use 20 percent fewer points when they redeem for travel through Chase Ultimate Rewards. For example, a $500 airline ticket requires just 40,000 points. Source: Chase Card Services
Keywords: Travel

Starwood Preferred Guest kicks off 2013 On Tour with SPG: Hear the Music, See the World for SPG members

Mon, 8 Apr 2013 09:43:46 EST

Starwood Preferred Guest (SPG), the loyalty program from Starwood Hotels & Resorts Worldwide, Inc., in partnership with Live Nation Entertainment, Inc., the live entertainment and e-commerce company, is kicking off the 2013 On Tour With SPG: Hear The Music, See The World series. For the second consecutive year, this innovative global program allows SPG members to experience intimate music performances at incredible destinations such as Barcelona, Bangkok, New York and the San Francisco Bay Area. The exciting slate of talent will include a mix of genres ranging from rock, hip-hop, electronic, pop and more. Each of Starwood's nine hotel brands will be featured in this year's Hear the Music, See the World. Attending On Tour with SPG: Hear the Music, See the World Music-minded SPG members can redeem or bid Starpoints to attend the acoustic performances and artist experiences at spg.com/hearthemusic. Access will also be granted through ticket giveaways to followers of SPG's Facebook page (facebook.com/spg) and Twitter feed (@spg). Plus, one lucky winner will receive access to their choice of performance plus hotel and airfare through a "Throwback Thursday" Instagram (SPG) contest running each Thursday through May 2. SPG Gives Members More Ways to Participate Via Sweepstakes Launching today through May 5th members can register for an opportunity to earn a $50 Ticketmaster.com code for every three nights stayed with Starwood. Also, members who link their SPG and Foursquare accounts can earn a $10 Ticketmaster.com code for one hotel check-in. In addition to the Hear the Music, See the World series, SPG's gives its members access to premium concert tickets, backstage tours and artist interactions through SPG Moments. More about the SPG & Live Nation Partnership As the exclusive hotel partner, ticket purchasers on the LiveNation.com site will find a "Where to Stay" page directing concertgoers to the nearest Starwood Hotel. Customized hotel booking for Live Nation artists on tour will be coordinated by Starwood working in tangent with the company's touring division. Source: Starwood Hotels & Resorts
Keywords: Travel

UAE: Emirates Islamic Bank launches new Reward Credit Card

Mon, 8 Apr 2013 09:24:58 EST

According to a press release on AME Info, "Emirates Islamic Bank, one of the Islamic financial institutions in the UAE, has announced the launch of the new Emirates Islamic Bank Rewards Credit Card, which is designed for customers looking to manage their day to day expenses." The press releases continues, "the new, fully Shari'a compliant Rewards card offers flexibility and a range of benefits to its customers, and is available in Classic, Gold Platinum, as well as Infinite. The Rewards Card also offers card holders the ability to earn Choice Points on all purchases. Customers accumulate points at an accelerated rate - getting two points for every dirham spent, which can then be redeemed at a range of high profile retail partners, including Sharaf DG, Damas, Joyalukkas, Abu Dhabi Mall Carrefour, Spinneys and Home Center."
Keywords: Financial

Ink Technologies launches Reward Program for Loyal Customers

Mon, 8 Apr 2013 08:06:37 EST

Ink Technologies has announced the launch of a consumer loyalty rewards program. The Ink Technologies reward program was established to reward frequent and loyal clients. The reward program offers points for sharing social media information, such as following Ink Technologies on Twitter, purchasing online, referring business, reviewing products for Ink Technologies, and others. The earned points can then be redeemed for gift cards and coupons toward future purchases. Enrollment on their website is free. Points are earned in numerous ways. Enrolling in the reward program earns an initial 30 points that can be redeemed on the next product order. Each dollar spent earns one point, while referring business to Ink Technologies earns 200 points. Writing a product review nets 50 points for the Ink Technologies reward program. Social media activity that earns points includes Facebook linking and Tweeting, of which both activities earn ten points. Following Ink Technologies will earn 100 points, as well keeping the follower up-to-date on any featured sales or product promotions that Ink Technologies holds. Points can be redeemed for gift cards that can be used on purchases from Ink Technologies. Every 200 points can be redeemed for $5 off of a purchase. Source: Ink Technologies, LLC
Keywords: Retail

Embassy Suites Hotels' five-year retrospective survey reveals that while business travel is up, eight in ten travelers have changed trip behavior

Thu, 4 Apr 2013 09:25:43 EST

Embassy Suites Hotels have announced the results of its fifth annual business travel survey, providing insight into the seasoned traveler of yesterday, today and the future. Despite the challenges of the economy, budget cuts and new travel fees, business travel has been on the upswing over the past five years: only one in five survey respondents has traveled less for business since 2008. However, the survey revealed that the traveler of 2013 has become laser-focused on value in order to adapt to an increasingly challenging environment. The Economic Crunch: Stricter Budgets and More Fees... It's no surprise that the economy has had an impact on business travel since the U.S. economic downturn in 2008. Nearly 80 percent of survey respondents report that the economic climate changed the way they traveled for business over the past five years, including an increase in teleconferencing (33[[%]]), more pressure to book accommodations that offer great value (29[[%]]) and only flying coach (25[[%]]). The soft economy resulted in stricter travel rules, with approximately one-third of respondents reporting that their company's business travel policies became more austere over the past five years, and nearly 70 percent of survey respondents said they're focusing on opting for "safe" travel options that don't raise red flags with their company's finance department in 2013, as opposed to spending a little extra money and pushing the limits to have a more comfortable and enjoyable trip. Value is King... Between tighter company budgets and a spike in travel fees, business travelers have become savvier when it comes to finding value in every trip. Nearly half of survey respondents said a great value is most important when booking a hotel for business travel in 2013, which means that hotel brands need to keep value top-of-mind when catering to their business travel guests. In addition, almost half (47[[%]]) of respondents said their biggest business travel "pet peeve" over the pastfive years is new fees for previously free items or amenities, which means that travelers are increasingly seeking travel options that can continue to provide this value in some other way. The Rise of Social Media... Another trend that has shaped the business travel experience is the rise of social media, which over the past five years has changed how seasoned travelers interact with travel brands. A whopping 85 percent of survey respondents said they would follow a travel brand on social media in order to learn about travel deals (61[[%]]) learn about other travelers' experiences with that brand (29[[%]]) or stay updated on the brand's latest news (28[[%]]). Further validating the importance of social media, more than three-fourths of survey respondents think online travel reviews are critical when preparing for business travel. And while social media hasn't totally taken over traditional means of interaction with travel brands more than half of respondents said they still call a brand's customer service department to share a business travel experience there is a generational shift on the horizon, as nearly two-thirds of business travelers ages 21 to 29 would do so via the brand's social media page. The Future of Business Travel... Seasoned travelers are feeling more positively about business travel in 2013, with 85 percent saying they find business travel to be more enjoyable now compared to five years ago. Source: Embassy Suites Hotels
Keywords: Travel

Finnair Plus Members can now buy and gift Loyalty Points

Thu, 4 Apr 2013 08:55:30 EST

Points has announced a partnership with Finnair that provides Finnair Plus members with the ability to buy and gift Finnair Plus points. This partnership increases Finnair Plus' points buying and gifting functionalities, increasing the flexibility of their loyalty program and adding even more value for its members. Finnair, which is celebrating its 90th anniversary this year, is one of 12 member airlines that comprise the oneworld alliance. Source: Points
Keywords: Travel

Best Buy Reward Zone credit card holders to receive added benefits starting April 7

Thu, 4 Apr 2013 08:41:28 EST

Best Buy has announced that Reward Zone Credit Card and Reward Zone MasterCard holders will soon have the opportunity to earn even more Reward Zone points when they shop at Best Buy and BestBuy.com. Beginning April 7, card holders can receive 5 percent of their total pre-tax purchase price in Reward Zone points for discounts off of future purchases. Receiving 5 percent back in rewards is just one of two options available to card holders; special financing options are also available on all qualified purchases. Reward Zone credit cards are unique among retailer credit cards for allowing the card holder to choose which benefit they would like to receive with each purchase. The new changes affect many of Best Buy’s most loyal customers. Reward Zone is one of the largest loyalty programs in the United States of its kind with more than 40 million active members – a substantial portion of which have either a Reward Zone credit card or a Reward Zone MasterCard. If card holders decide to choose financing, they have a wide selection of options that are available every day. They can choose between six-month interest-free financing for purchases of $149 and up, 18-month no-interest financing for purchases of $429 and up, and 24-month interest-free financing for home theatre purchases of $599 and up. Source: Best Buy
Keywords: Retail

Mango Health launches new mobile app that inspires people to manage and improve their personal health

Wed, 3 Apr 2013 10:54:35 EST

After a 16-week pilot, Mango Health has unveiled a new mobile application that inspires people to better manage and improve their personal health. For the four out of five U.S. adults who take medications and nutritional supplements every week,taking medications correctly and understanding potentially dangerous interactions between drugs, supplements and even foods can be challenging. Designed to make managing medications and nutritional supplements easier, safer and maybe even fun, the Mango Health app rewards people for correctly following their doctor-prescribed treatment regimens with the chance to win gift cards from their favorite brands and make donations to leading charities. A new kind of platform that connects global brands with health-oriented consumers in innovative ways, Mango Health has announced that Target will participate in the app’s reward program with gift cards. The Mango Health app is available now as a free download on the Apple App Store. According to the Centers for Disease Control and Prevention, four out of five adults in the U.S. now take a combination of prescription medications, over-the-counter drugs and nutritional supplements each week - yet most people aren’t aware of the risks from potentially dangerous interactions between medications, supplements and food. At the same time, 75 percent of U.S. adults don’t take medications as prescribed by their doctors. The Mango Health app is based on game design principles that keep people engaged and motivated to change behavior and improve their health over time. The app enables consumers to easily check for interactions between medications, supplements and foods on the go and sends reminders so no dose is missed. When medications are taken on time, points are earned that unlock the chance to win real-world rewards. Mango Health keeps a record of medications and supplements taken, creating a personal health journal and single destination for health history. Source: Mango Health For more on Health and Wellness, read COLLOQUY's <a href="http://www.colloquy.com/article_view.asp?xd=7400">The Wellness Prescription</a>. After years of wielding only the "stick" (fear, uncertainty and punishing fees) to drive healthier behavior, the nation is waking up to the effectiveness of offering the "carrot" to show consumers the way to healthier behavior.
Keywords: Miscellaneous

UK: Nectar and Oxfam team up to reward members for donations

Wed, 3 Apr 2013 10:39:23 EST

Nectar and international development charity, Oxfam, have announced a new partnership which will see customers being able to collect Nectar points on items they donate to Oxfam shops. The initiative aims to raise millions of pounds for Oxfam’s work fighting poverty around the world. From Thursday, April 4 customers who sign up to Tag Your Bag, Oxfam’s Gift Aid program (Gift Aid allows charities to reclaim the 25[[%]] tax on donations by UK taxpayers), will be able to earn two points for every pound their donated items raise when sold in Oxfam shops or online. Customers will also receive 100 points when they first sign up. This not only acts as a useful incentive to drive much-needed quality donations to Oxfam, whether it be books, music, clothing or homewares, but it also provides Nectar collectors with a great way in which to earn further Nectar points. Customers can sign up to Tag Your Bag in an Oxfam shop or by visiting <a href="http://www.oxfam.org.uk/tagyourbag" data-cke-saved-href="http://www.oxfam.org.uk/tagyourbag">www.oxfam.org.uk/tagyourbag</a>. They will receive a welcome pack which includes the all-important tags which must be attached to the bag of donated goods before being dropped at an Oxfam store. Oxfam will process all donations, adding a unique code to each item to ensure that sales can be tracked back to the individual donor, allowing points to be rewarded if and/or when an item is sold in store or through Oxfam’s online shop. First launched in September 2012, the partnership with Oxfam has to date allowed Nectar collectors to spend their points on gifts through Oxfam Unwrapped - Oxfam’s poverty busting gift ideas that help to change lives around the world. Source: Nectar, Oxfam
Keywords: Coalition

Walgreens Balance Rewards Program expands opportunities to earn points for healthy behavior

Wed, 3 Apr 2013 10:19:05 EST

Since the launch of the Balance Rewards loyalty program, Walgreens has awarded more than 15 million points just for healthy behaviors such as walking. The company has announced members can participate in additional health-related activities and goal tracking to earn even more points to redeem for valuable rewards. Previously, members earned points for physical activity through participation in the Walk with Walgreens program, and 10 points were awarded per mile walked. Now, walking, running and weight management goals can be logged and tracked through Steps with Balance Rewards. Members will receive 20 points per mile, as well as 20 points per day for tracking their weight. Users also can log individual frequent activities that will earn points when recorded. Members can register for Steps with Balance Rewards simply by signing into their Balance Rewards account online or through the Walgreens mobile app. Additionally, members can sync wireless activity trackers such as Fitbit, Withings and BodyMedia to automatically load the number of steps taken – each device linked will earn 250 points. Fitbit and BodyMedia provide wireless activity trackers, and Withings offers wireless scales. In order to help participants stay motivated and maintain a healthy lifestyle, Walgreens is making it easy for members to set goals, which earn 250 points for the first goal set, track progress and find encouragement from virtual community members. Members can also promote their participation by sharing their activity badges within social media. In addition to the expanded healthy living opportunities, customers also can earn points for the following:   <ul> <li>Featured Items: Each week Walgreens and Duane Reade offer select items that are eligible to earn points. These products are featured in weekly ads and can be identified by easy to recognize blue tags.</li> <li>Prescriptions and Immunizations: Each eligible prescription filled or immunization received earns members 500 points.</li> </ul>   Source: Walgreens
Keywords: Retail

Expedia adds visual mobile itinerary with live data to booking App

Wed, 3 Apr 2013 10:10:14 EST

Expedia.com has announced the addition of a set of robust, visual mobile itineraries capabilities to its Expedia mobile app. Because the itinerary is connected to the traveler's Expedia itinerary, the mobile app gives the traveler up-to-date info in their hands at every stage of travel using a set of rich visual cues. Using location awareness and time zone updates, the app surfaces the most relevant part of the itinerary and related information like airport maps, flight status, confirmation codes and addresses at the moment the traveler is most likely to need that piece of information. The addition of mobile itineraries neatly complements the features that have made the free Expedia app one of the top apps in travel: flight booking from more than 200 airlines, selection of more than 140,000 hotel properties and mobile-only deals. The Expedia app's Mobile Itineraries feature delivers the following benefits:   <ul> <li>The most real-time data; the app updates information automatically.</li> <li>Free flight status updates (competitors tend to require premium upgrades to access this feature).</li> <li>Itinerary sharing via email and SMS.</li> <li>Login-free itinerary access using email and itinerary number.</li> <li>One-touch access to Expedia customer service.</li> <li>Itinerary information for all bookings made on desktop or mobile. Namely: Flights. Mobile Itineraries displays confirmation code, airline, flight number, travel dates and times, gate information and flight status. Additionally, it provides a flights map showing pins for departure and arrival, as well as potential layover airports and paths between them. The app also shows airport terminal maps for over 200 major airports worldwide.</li> <li>Hotels. The Hotel Page shows hotel address, contact information and a map of where hotel is located.</li> <li>Car Rentals. Provides confirmation code, car rental company, phone number for national 800 number, local phone number and the pickup and drop-off date and time.</li> <li>Cruise. See the day your cruise starts, then tap your cruise to open up your full cruise itinerary on the web.</li> <li>Destination Services. Shows the valid start date for each activity, the date the activity expires, the number and name(s) of guests and a link to redeem vouchers, which provides barcodes for the activity.</li> </ul>   Expedia also announced that the Expedia mobile app has been downloaded over 11 million times in 228 different countries and territories including iPhone, iPad, Android and Windows 8 tablet versions. The app is free and is available for download at <a href="http://www.expedia.com/app" data-cke-saved-href="http://www.expedia.com/app">www.expedia.com/app</a>. Source: Expedia.com
Keywords: Travel, Telecom

Radius Financial launches the Radius Affinity Loyalty Program

Wed, 3 Apr 2013 09:59:02 EST

According to a press release on MarketWire, Radius Financial has announced the launch of its loyalty program, Radius Affinity. "The Radius Affinity loyalty program empowers our loyal broker partners to achieve more personally and professionally." says Suzanna Stefanec, V.P. of National Sales & Products for Radius Financial. "Radius Affinity recognizes loyal brokers for their support by awarding them with greater rewards and enhanced Discount and Reward Points to allowthem to be more competitive." Radius Affinity is built on the existing Radius Points program but offers enhanced rewards and services for brokers that meet minimum threshold levels to qualify for Radius Affinity Gold and Radius Affinity Platinum. Radius Affinity offers enriched service levels such as dedicated underwriting and priority service. The Program rewards brokers with the ability to convert reward points to discount points and qualify for no cost switch/transfers and rate hold pre-approvals. Brokers can use the Radius Reward Points as travel vouchers or on pre-loaded visa cards for clients, referral sources and personal use. Radius Discount Points can be used to offer cash back and buy down interest rates. The Radius Affinity Program is available to Radius approved mortgage brokers across Canada when they meet minimum funded requirements. Source: Radius Financial
Keywords: Financial

Fred Meyer, QFC and Shell team up to offer savings of up to $1 per gallon at the pump

Wed, 3 Apr 2013 09:48:35 EST

Fred Meyer, QFC and Shell are expanding their fuel points program in Idaho, Oregon and Washington. Beginning April 1, Fred Meyer and QFC customers in these three states will be able to save up to $1 per gallon at the pump by redeeming their fuel points at any Fred Meyer or QFC Fuel Center, and at participating Shell stations. Previously, customers could only redeem 100 fuel points each time they filled up, for 10 cents off per gallon per fill-up. Under the new program, customers at Fred Meyer and QFC fuel centers can redeem some or all of their fuel points, whichever they choose. For example, if a customer has 400 fuel points he or she can choose to redeem 100, 200, 300 or all 400 fuel points for a discount of 10, 20, 30 or 40 cents off per gallon at Fred Meyer and QFC fuel centers, up to $1 off per gallon at the pump if the customer has at least 1,000 fuel points. This offer is valid for up to 35 gallons of fuel on one vehicle per purchase. The up-to-$1 per gallon savings is also available at participating Shell stations and customers will use all their fuel points per transaction at the participating Shell stations. This offer is also valid for up to 35 gallons of fuel per purchase. Other restrictions may apply. Here's how it works: Customers earn one fuel point for every dollar spent on qualifying items when they use their Fred Meyer Rewards Card or QFC Advantage Card during shopping trips at Fred Meyer and QFC stores. To help shoppers build up their savings quickly, customers also earn 50 Fuel Points by purchasing eligible prescriptions (patients on Medicare, Medicaid or receiving any other government aid on prescriptions are not eligible for points) and double fuel points for every dollar spent on most third-party gift cards from the in-store Gift Card Malls (for a list of gift card restrictions visit fredmeyer.com/fuel or qfc.com/fuel). Fuel points are automatically added and are reflected on customers' receipts after every purchase. Customers also have the option of looking online at <a href="http://www.fredmeyer.com" data-cke-saved-href="http://www.fredmeyer.com">www.fredmeyer.com</a> or at <a href="http://www.qfc.com" data-cke-saved-href="http://www.qfc.com">www.qfc.com</a> or on their smartphone app to check how many fuel points they have earned. Fuel points must be used during the month they are earned or by the end of the following calendar month. Source: Fred Meyer Stores
Keywords: Grocery/CPG/Fuel Retail

More travelers using Frequent Flyer Miles for Hotels

Tue, 2 Apr 2013 10:50:22 EST

While most travelers still prefer to use their accrued frequent flyer miles toward additional airline travel, a small percentage have switched to using them for hotel stays. GO Airport Express, a Chicago-based ground transportation provider, conducted a survey of travelers in February of this year about frequent flyer miles usage and compared results with those from the same survey the company conducted last year. The biggest change, although by just two percentage points, was in the number of participants who use their miles toward hotels. In 2012, six percent reported doing so compared with eight percent in 2013. "While the percentage change in use of miles for hotels is small, in real numbers the uptick could be significant," says John McCarthy , president, GO Airport Express. Using miles for airline tickets is still the first choice, cited by 87 percent of respondents, which is down just one percentage point from last year's survey. Four percent still use miles for products. Charitable donations of miles have gone down slightly from just over one percent in 2012 to just under one half percent this year. Source: GO Airport Express
Keywords: Travel

Hotel Okura Group launches Global Loyalty Program

Tue, 2 Apr 2013 09:30:49 EST

On April 1st, 2013, Hotel Okura Co., Ltd. will launch One Harmony, a loyalty program for its three hotel groups, Okura Hotels & Resorts, Nikko Hotels International and Hotel JAL City. The new program combines benefits from the current programs, Okura Club International and My JALHotels, which will be discontinued. Members will be able to earn points from accommodations and dining at any of the 74 hotels around the world. Points will be based on local currencies, and will not be affected by exchange rates. In addition to earning points, all members will enjoy perks like quick check-in service and discounts at most of the hotels' restaurants. Redemption options will include accommodations, room upgrades, free breakfasts and more. As members earn more points, they are upgraded to higher level membership categories with more benefits. In addition, members of Japan Airlines' frequent flyer program, JAL Mileage Bank, will be able to join and earn mileage points, as well as One Harmony points, for staying at Nikko Hotels International and Hotel JAL City properties if they book using the company's J-SMART plan. There will be no membership fees. New members can sign up at the front desk of any participating hotel, or at <a href="http://www.oneharmony.com" data-cke-saved-href="http://www.oneharmony.com">www.oneharmony.com</a> beginning April 1st. Source: Hotel Okura Group
Keywords: Travel

Umpqua Bank launches "30 Days of Doing Good" to champion volunteerism

Tue, 2 Apr 2013 08:07:35 EST

According to a press release on CSRwire, "Umpqua Bank launched “30 Days of Doing Good,” a month-long program to engage and support the community in giving back. As part of the campaign, Umpqua Bank will award a total of $25,000 in grants to nonprofit organizations and schools as selected by the community. As part of “30 Days of Doing Good,” Umpqua Bank is also kicking off a month-long introduction to its new Learn to Earn financial literacy curriculum for grades K-5, which is available online at umpquabank.com/learntoearn. Umpqua associates are also available to teach the curriculum in local classrooms throughout the company’s footprint. “30 Days of Doing Good” Photo Contest Umpqua Bank invites community members to share photos that capture what’s great about the organizations and schools they value most on its Facebook. On April 17, 20 finalists will be randomly selected from all nominations that meet Umpqua’s grant-giving standards, with voting on Facebook through April 30. The winning five nonprofit organizations and five schools – ten grantees altogether – will be announced on May 1 and will each receive a grant of $2,500." Source: CSRwire, Umpqua Bank
Keywords: Financial, Social Change

Regal Entertainment Group announces Nathan's Famous Sweepstakes for Regal Crown Members

Mon, 1 Apr 2013 10:17:18 EST

Regal Entertainment Group, a leading motion picture exhibitor, has announced an amazing offer for members of the Regal Crown Club loyalty program. With the purchase of a Nathan's Famous Hot Dog or Corn Dog Bites at a Regal Entertainment Group theatre, moviegoers who swipe their Regal Crown Club card will be entered for a chance to win a trip to New York City and Coney Island. The winner will also be an honorary judge at Nathan's Famous Hot Dog Eating Contest where a group of 20 contestants have 10 minutes to become the world hot dog eating champion. Regal is partnering with Nathan's Famous to offer the "Be a Judge" sweepstakes exclusively for members of the Regal Crown Club. The Nathan's Famous Hot Dog Eating Contest is held at Nathan's flagship restaurant on Surf Avenue on Coney Island. Currently the original store is being rebuilt after suffering damage from hurricane Sandy. Crews are working to ensure that it will be open well before the annual event. The sweepstakes started on Friday, March 29, and runs through Thursday, May 23. Regal Crown Club members 18 years or older can enter for their chance to win the grand prize of a trip for two to attend the Nathan's Famous Hot Dog Eating Contest including a 4 day, 3 night stay in New York and one position as an honorary judge. To enter, moviegoers must use their Regal Crown Club card when purchasing Nathan's Famous Hot Dog or Corn Dog Bites. Source: Regal Entertainment Group
Keywords: Travel

Alamo, Enterprise and National announce Cash-In Club Spring Promotion to reward travel agent partners

Mon, 1 Apr 2013 10:09:49 EST

The Alamo Rent A Car, Enterprise Rent-A-Car and National Car Rental brands have kicked off a promotion for the Cash-In Club rewards program for U.S. and Canadian travel agent partners, on bookings made after March 23, 2013. The promotion offers Cash-In Club members three times the points on rentals picked up and completed between April 1, 2013, and May 31, 2013. Elite members, or members who have at least 100 qualified rentals in a year or 250 qualifying rental days in a calendar year, are eligible for four times the points during this limited time offer. Cash-In Club originally was created in 1995 to offer U.S. travel agents the opportunity to receive competitive rates and quality rental vehicles for their clients and to reward them for their long-term business. In 2011, the Enterprise Rent-A-Car brand was added to the program for the first time, giving agents more opportunities than ever to earn points. Source: Alamo Rent A Car, Enterprise Rent-A-Car, National Car Rental
Keywords: Travel

Chevron, Safeway announce joint Gas Rewards Program for Northern California customers

Mon, 1 Apr 2013 09:32:14 EST

According to an article in CSP Daily News, "the Safeway division of Safeway Inc. and Chevron have announced the availability of a joint Reward Points loyalty program in northern California. Customers who earn Gas Rewards by shopping with their Safeway Club Card at Safeway stores will now be able to use their rewards for up to 20 cents off per gallon when filling up at participating Chevron and Texaco branded locations in northern California." The article continues "beyond savings, customers also benefit from the ease with which they can earn and redeem their Gas Rewards at 229 Safeway stores and more than 650 Chevron and Texaco branded stations in northern California." Source: CSP Daily News
Keywords: Grocery/CPG/Fuel Retail

Super 8 Hotels offer chance at dream road trip

Mon, 1 Apr 2013 09:19:30 EST

In celebration of the launch of super8motorsports.com, the Super 8 hotel brand has kicked off its "Follow The Sign Instant Win Game and Sweepstakes," giving away over 1,000 total weekly and monthly prizes plus a chance to win the grand prize: an all-expenses-paid weekend at the races with racing legend Richard Petty or a "Super 8 Road Trip Experience" vacation designed by Jamie Jenson, author of Road Trip USA. Through Nov. 17, 2013, Wyndham Rewards members in the U.S. who visit <a href="http://www.super8motorsports.com" data-cke-saved-href="http://www.super8motorsports.com">www.super8motorsports.com</a>, the official home of Super 8 racing, can play the Follow The Sign Instant Win Game and Sweepstakes. The game challenges players with four pieces of U.S. trivia as they drive across the country with Richard Petty and the Super 8 Sign. Upon answering all four questions, players find out if they've won an instant prize and receive an entry into the sweepstakes. The Follow The Sign Instant Win Game and Sweepstakes can be played once daily and fans have the option of entering the sweepstakes without playing the full game. Those not already a member of Wyndham Rewards may enroll for free directly on the sweepstakes page or at <a href="http://www.wyndhamrewards.com" data-cke-saved-href="http://www.wyndhamrewards.com">www.wyndhamrewards.com</a>. Weekly and Monthly Prizes Each week, 28 instant win prizes will be awarded, ranging from $25 gas gift cards to Richard Petty Motorsports collectibles. Sweepstakes prizes will be given away monthly, with one first prize being awarded each month. Source: Wyndham Hotel Group
Keywords: Travel

Travel executives say Canadian business travel is up, mobile and social media are changing corporate travel landscape

Mon, 1 Apr 2013 09:13:04 EST

The message from leading travel industry executives is clear: business travel in Canada is in a full recovery mode. Demand for air travel and hotel stays amongst business travellers is up in 2013, and business and meeting planning is growing exponentially, according to senior travel executives from Best Western International, Concur, the Global Business Travel Association (GBTA) in Canada andVision 2000 at the annual Business Travel Summit in Toronto last week. Domestic air travel is expected to grow almost five percent and hotel stays are growing four percent according to the GBTA 2013 Industry Pulse Report issued in February. Although business travel budgets this year have increased slightly by three percent, more travellers are on the road more often, according to GBTA Canada President Tanya Racz. Best Western's Senior Vice President of Sales and Marketing Dorothy Dowling added, "While demand is up one to two percent for corporate travel, what we're starting to see over the past two years is that rate is also starting to improve, which is good news for the lodging industry." Vision 2000 also reported business and meeting planning is up more than 15 percent in 2013 compared to last year. While the travel industry continues to place a significant emphasis on social media channels and mobile sites, executives indicated that travellers value the content as they research travel, or "look to book," but the sites don't necessarily drive a significant volume of bookings. "The information gathering stage for business travellers continues to escalate and all travel providers need to provide powerful content on the web for them to best make their travel decisions. While mobile is being used as an information source, it's not necessarily a transaction source yet," said Dowling. "A corporate traveller might have four or five choices of where they can book but they still go to the Internet to evaluate and research content before they choose where to stay. We've found that business travellers primarily view images and look at room types along with reading reviews, as they want to see what other travellers are saying about the property." Vision 2000 reports that 30 percent of its corporate travel clients use the brand's mobile booking options. "For corporate travellers, online adoption is increasing but from a knowledge standpoint, these travellers are still calling their travel advisors to help with preliminary research for their trips, " said Vision 2000 COO Brian Robertson. "While more corporate travellers are booking themselves online, we're supporting both the online and full-service environment and are aggregating content from all available sources, including direct booking sites, GDS sites, our online tool and Concur. The content is coming from everywhere." Each executive agreed that social media and web services are increasingly playing a role in communication with the business traveller. Dowling said that Best Western values social media and review sites, such as TripAdvisor, as a listening tool to understand its customers and their points of view. Vision 2000's Robertson indicated that more than ever they look to chat functions, such as Salesforce Chatter, to have instant dialogue with its clients. Concur's Executive Vice President of Supplier Management, Michael Koetting, finds that business travellers are more likely to share itineraries with its TripIt tool through LinkedIn, as they are often more interested in seeing what their fellow business travellers have to say about a hotel or destination as opposed to the general public on TripAdvisor. When it comes to who's making the travel decisions, what's true for leisure travel is true for business travel. According to Best Western's Dowling, recent surveys show that 85 percent of the travel decision making in North America is controlled by women, with women representing more than half of all business travellers that stay with Best Western. With a growing number of female business travellers on the road, travel brands are placing a stronger emphasis on helping ensure their safety. "Our 'duty of care' begins with knowing where travellers are at all times," said Concur's Koetting. "Progressive travel managers are beginning to allow travellers more flexibility in how they book travel with online channels and such, but they are required to share the data so that the company knows where the traveller is." Vision 2000's Robertson added, "When booking travel for those on the road by themselves, both men and women, we have to take into consideration and respect their accommodation requests such as providing hotel rooms near elevators, dining in open environments, looking at gyms with glass doors and such to make a traveler feel safe." GBTA's Racz said that historically, risk management in many companies floated around without a clear distinct owner, but a recent travel risk management survey of 125 companies identified corporate travel as the owner. As millennials enter the workforce, managed travel programs are being impacted. Koetting said, "Millennials want more freedom to book wherever they want and that can complicate the inherent duty of care. Companies are trying to adapt to the expectations of millennials and this speaks to the need for new technology that can enable that duty of care." Source: Best Western International, Inc.
Keywords: Travel

South Africa: Absa Rewards launches new bonus benefits

Mon, 1 Apr 2013 08:30:14 EST

According to a press release on ENP Newswire, "Absa Rewards members will automatically have access to two new bonus benefits that offer home emergency assistance and a lifeline of medical practitioners at discounted prices." "A home assistance benefit will afford Absa Rewards members a 24-hour helpline providing assistance for emergency home repairs such as plumbing, locksmith, electrical and appliance services that could result in consequential damage. The service can be used 3 times a year at a specific value. The call-out fee and first hour of labour will be free to members,' explains Arrie Rautenbach, Absa's Head of Retail Banking." "The bank says the complement of both old and new bonus benefits will give South Africans more ways to save money and make customers' lives easier. Rautenbach argued that this was not just simply because of a set of new bonus benefits with its rewards programme, but because the rewards were 'richer'." Source: ENP Newswire
Keywords: Financial

IHG commits to free internet for all loyalty members worldwide; renaming Priority Club Rewards to IHG Rewards Club

Thu, 28 Mar 2013 11:30:36 EST

IHG (InterContinental Hotels Group) has announced that it will be providing free internet to all its 71m loyalty program members, worldwide. The announcement comes as IHG reveals the results of a global online survey which show that nearly half of adults (43[[%]]) would choose not to stay in a hotel that charged for internet. IHG will offer free internet in all hotels to all loyalty program members, globally - whether they stay the night or come in for a coffee or an impromptu meeting. It will benefit millions of guests globally as IHG has the most rooms and is in more countries than any one of the other four largest hotel companies in the world. This will start from July 2013 for Elite members and extend to all members during 2014. The move comes as IHG announces that it will be enhancing and renaming its industry-leading loyalty program Priority Club Rewards as IHG Rewards Club in July and introducing a range of new benefits for members. Internet access is increasingly important to hotel guests and a key consideration when planning their hotel stays. New research commissioned by IHG reveals that:   <ul> <li> 43[[%]] of adults surveyed said that they would choose not to stay in a hotel that charged for internet.</li> <li> 23[[%]] of respondents said that free internet in rooms and throughout the hotel is the most important amenity when staying in a hotel for business, compared to 7[[%]] who chose room service.</li> <li> Travellers from China placed the most importance on online connectivity - with nearly half (47[[%]]) listing it as the most important thing to them when staying in a hotel for business, followed by those from Russia (26[[%]]), the US (23[[%]]) and India (22[[%]]).</li> <li> Travellers from the UK (18[[%]]) and the US (14[[%]]) both listed paying for internet as the second most annoying thing when staying at a hotel after noisy guests (22[[%]] and 24[[%]] respectively).</li> <li> Globally, more female respondents (14[[%]]) say free internet throughout the hotel is most important to them when staying for leisure, compared to 2[[%]] who listed having an in-room hairdryer.</li> </ul>   From July, new benefits will include:   <ul> <li> free internet to all Elite status members from July 2013 and extending to all members during 2014;</li> <li> the ability to earn Elite status faster by staying in three or more of IHG's hotel brands;</li> <li> Reward Nights will count toward earning Elite status; and</li> <li> Platinum Elite members' "extra" nights will roll over toward maintaining their status in their next membership year</li> </ul>   Source: InterContinental Hotels Group
Keywords: Travel

Caesars Entertainment signs new multi-year co-brand credit card agreement

Thu, 28 Mar 2013 11:18:41 EST

Caesars Entertainment Corporation has announced it is partnering with Alliance Data Systems Corporation's Retail Services Business, to launch a new Total Rewards credit card, providing another way for the loyalty program's members to earn credit in the award-winning loyalty program. In partnership with Caesars, Alliance Data will launch the Total Rewards Visa co-brand credit card, enabling cardholders to accelerate their earnings through the Total Rewards program for purchases made at Caesars' resorts as well as on all other purchases made with the card outside of Caesars locations. In addition, premier Total Rewards Visa Signature cardholders will have access to all of Visa Signature's benefits, including travel, entertainment, sports and travel protection benefits. Source: Alliance Data Systems Corporation FULL DISCLOSURE: COLLOQUY, is part of LoyaltyOne, an Alliance Data company.
Keywords: Entertainment/Leisure, Financial

Easter Seals and Special Olympics team up with Canada Safeway

Thu, 28 Mar 2013 11:11:12 EST

Jointly today Easter Seals Canada and Special Olympics Canada have launched a fundraising and awareness building campaign in support of Canadians with physical and intellectual disabilities. The two charities will partner with Canada Safeway stores throughout the month of April with the hope of educating thousands of Canadians and encouraging financial support for their programs. Last year, over $1.6 million was raised during the campaign which sent hundreds of kids with disabilities to Easter Seals camps and provided support for local programs offered through Special Olympics. Each year Safeway stores dedicate the month of April to raising funds and bringing awareness in support of people with disabilities. From March 29 through April 30, Canada Safeway customers will be invited to make a donation of $2.00 at any Safeway store and in return receive 5 AIR MILES Reward Miles. 100[[%]] of the funds raised during the campaign will support Easter Seals Canada and Special Olympics Canada. To date, Safeway stores across North America have raised more the $119 million in support of organizations that assist people with developmental and physical disabilities. Source: Special Olympics Canada
Keywords: Grocery

Staples new app for Windows 8 makes shopping easier for small businesses; access to Staples Rewards

Mon, 25 Mar 2013 09:42:36 EST

Staples has announced the launch of its own Windows Store app for Staples.com. The app provides customers with access to Staples Rewards and features tools that make it easier for small businesses to research and shop for everything they need for their business or home office. Users can pin commonly used features of the Staples app to their Windows 8 Start screen, including an ink & toner finder, a printer finder, and their “lists” section, where they create and share distinctive lists of Staples products, like “my favorites” or “recent orders.” With the snap view, users can set up a list of their favorite features from the Staples app on either the left or right-hand side of their screen. The Staples Windows Store app also works in conjunction with Staples other e-commerce properties, allowing customers to view or add items to their cart on the Windows Store app, the Staples smartphone app, the mobile website, the tablet site or Staples.com, making it easy for them to shop whenever and however it’s convenient for them. The Staples Windows Store app supports both touch and more traditional input methods, making the app available to users on all the different form factors that run Windows 8. The app is available for free download in the Windows Store and will serve tablets, laptops and desktop PCs. Source: Staples
Keywords: Retail

Greece: The largest loyalty programme “Bonus” now also available from the branches of Emporiki Bank

Mon, 25 Mar 2013 09:02:20 EST

The Bonus Loyalty Programme by Alpha Bank is a reward programme, unique in the Greek market, which offers points for all purchases carried out with Bonus cards and provides the opportunity to redeem them for goods and services. During the six years of its operation, the Programme has succeeded in offering its members genuine rewards through a strong network of premium retail merchants such as AB Vassilopoulos, Aegean Airlines, BP, Vodafone, Hellas On Line, Notos Galleries Department Stores, Electroniki, Hertz, and many other Bonus affiliated companies throughout Greece. Always aiming towards the satisfaction of its members, the Bonus Programme will continue to be enriched with new partnerships, offers and innovative services providing genuine rewards to all those who choose to redeem points. Now, the Programme becomes even more significant, since, with the addition of the Emporiki Bank Branch Network, the Bonus cards are available from 706 sales points. Source: Alpha Bank
Keywords: Financial

United Airlines launches Windows Phone 8 Mobile App

Mon, 25 Mar 2013 08:48:45 EST

United Airlines has introduced a new application for Windows Phone 8 users that puts their important travel information at their fingertips. With the app, United customers can book reservations - including reward travel - check in for flights, access mobile boarding passes, monitor flight status details and view their MileagePlus frequent flyer accounts. Additional features of the new United app include support for Windows Phone Live Tiles for flight status updates directly on the Start screen, United social media networking information, access to United timetables, Flight View, which shows flight maps and weather status, and Sudoku games. The United Windows Phone 8 app is available from theWindows Phone Store. Source: United Airlines
Keywords: Travel

UK: Alexander & James luxury drinks website offers exclusive loyalty program benefits to new members

Mon, 25 Mar 2013 08:43:10 EST

Recently launched drinks website Alexander & James (A&J) is now offering a loyalty programme with a difference. The premium spirits retailer has ensured members of this loyalty scheme are eligible for immediate, bespoke benefits - rather than slowly accrued points. Rewards that open the door to exclusive events, offers and experiences will be tailored to members' tastes and given spontaneously. For a limited time only, new joiners will also benefit from free shipping on every order they make until March 31, 2013. All benefits will be based on the preferences defined by new members and will begin as soon as they sign up. A&J opens the door to sought-after invitations to parties, film premieres and Fashion Week events plus other celebrity-attended occasions. Members will be first in line for exclusive, limited edition bottles of whisky and other fine spirits, including Tanqueray and Don Julio Tequila. The membership offer also includes free samples of A&J's range of luxury liqueurs and spirits and invitations to A&J tastings. A&J members can even create a link to Facebook that will prompt them to remember upcoming birthdays and anniversaries, and which will also make gift suggestions. The A&J shopping experience allows members and all shoppers to customise their purchases with personalised gift cards, free engraving on selected lines and complementary luxury packaging with all deliveries. Every A&J order is assigned a dedicated customer service advisor, meaning that personal attention ensures that each purchase is perfectly packed and delivered. Source: Alexander & James
Keywords: Entertainment/Leisure

Hilton HHonors announces Daily Grand Promotion

Thu, 21 Mar 2013 12:31:19 EST

Hilton HHonors, the loyalty program for Hilton Worldwide's 10 distinct hotel brands, has announced its latest global promotion, Daily Grand. Through the promotion, members can earn 1,000 HHonors Bonus Points per night during their stay, plus an additional 1,000 Bonus Points for each Friday, Saturday and Sunday night they stay, for a total of 2,000 Bonus Points per night on weekends. The promotion is valid for stays completed between April 1 and June 30, 2013, at participating Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. To participate in the Daily Grand promotion, members can sign up now through June 30, 2013, at HHonors.com/Dailygrand. Source: Hilton Worldwide
Keywords: Travel

TravelCenters of America releases TruckSmart Mobile App update

Thu, 21 Mar 2013 12:23:48 EST

TravelCenters of America LLC (TravelCenters) operator of the TA and Petro Stopping Centers travel center brands, has released an update to its TruckSmart Mobile App. The update, 2.4.4, provides professional drivers with new and more user-friendly features. TruckSmart's update includes the ability for drivers to create and save their 'favorite' TA and Petro locations for quick and easy viewing. Additionally, guests can see the local Hometown Favorites prepared by full-service Petro Iron Skillet and TA restaurants on each location's amenities page. And, amenities icons can now be pressed and held for more detailed descriptions. Drivers can also call the Reserve-It Parking Reservation number with the touch of a button. All of the features that have made TruckSmart an industry-leading app have remained, including the Instant Shower feature. With the app, UltraONE Driver Rewards Program members can reserve a shower through the app, pay for it with credits or Points, be placed in the queue, and receive an email when the shower is ready ... all without stepping foot in the travel center. UltraONE account information is still readily available on the Balances screen, which now shows YOUR Rewards Program 'visits,' and the number of available parking spaces and showers at each site are always available. One-touch calling to RoadSquad Connect anywhere, anytime, emergency roadside service remains at the user's fingertips. More than 180,000 users have downloaded the free TruckSmart app to their iPhone or Android smartphone. Drivers without a smartphone on these platforms can access the app through any HTML5 browser at <a href="http://www.trucksmartapp.com" data-cke-saved-href="http://www.trucksmartapp.com">www.trucksmartapp.com</a> . Source: TravelCenters of America
Keywords: Travel

Starbucks introduces Cross-Channel, Multi-Brand Loyalty Program

Wed, 20 Mar 2013 14:04:44 EST

Howard Schultz, chairman, president and ceo of Starbucks Coffee Company announced at the company's Annual Meeting of Shareholders a cross-channel, multi-brand loyalty and rewards program. Starbucks My Starbucks Rewards loyalty program continues to resonate with customers, driving increased revenue, traffic and purchases and further differentiating Starbucks from competitors. Key highlights of the new program:   <ul> <li> Beginning in May, customers will earn My Starbucks Rewards Stars for purchases of Starbucks packaged coffee in grocery channels. These Stars can then be redeemed for free food or beverages in Starbucks retail stores. The program is expected to be expanded to include other Starbucks products sold through grocery channels this fall.</li> <li> Integration of the Starbucks Card and My Starbucks Rewards loyalty program across several of its emerging brands, including Teavana. Beginning next month, registered customers who make purchases with a Starbucks Card or through the Starbucks mobile app at any of over 300 Teavana retail stores will be able to earn Stars for their purchases.</li> </ul>   Together these new program innovations are expected to contribute towards a rapid and substantial increase in My Starbucks Rewards membership, from 4.5 million active members at the end of October 2012 to approximately 9 million members by the end of fiscal 2013. In January 2011, Starbucks became the first national retailer to offer its own mobile payment technology combined with a loyalty program, and the company now generates over three million mobile transactions each week in the U.S. alone – accounting for approximately 10[[%]] of total U.S. tender (Starbucks card, broadly, represents 1 in 3 transactions in the U.S.). New mobile users report that they are embracing the Starbucks mobile payment experience because of the benefits they receive and because it enables them to track their loyalty status in an interactive and engaging way directly on their mobile device. Also highlighted at the meeting was the five-year anniversary of My Starbucks Idea, the company's online community that encourages customers to share their ideas, engage in conversation and have a voice in shaping the Starbucks of the future. Found on the web at <a href="http://www.MyStarbucksIdea.com">www.MyStarbucksIdea.com</a>, over the last five years My Starbucks Idea has received over 150,000 submissions from customers around the world that have helped launch 275 ideas into Starbucks stores. Source: Starbucks Corporation
Keywords: Retail, Entertainment/Leisure

American Airlines shows AAdvantage Members where their miles can take them with new Award Map

Wed, 20 Mar 2013 11:19:35 EST

American Airlines has launched a new tool called Award Map, giving AAdvantage members an expanded view into the award tickets they can book online based on the number of miles they wish to redeem. Using a real-time, interactive map of American's network, the tool allows customers to view multiple available destinations at once when searching for award travel. To use Award Map, members simply enter the number of miles they would like to use, the type of destination they would like to visit based on their interest, region and other search criteria they are accustomed to - including preferred dates, number of travelers and cabin preference. Once the search criteria are entered, Award Map conveniently displays available award tickets on the map. Source: American Airlines
Keywords: Travel

WDS study reveals the fragility of U.S. Wireless Customer Loyalty

Wed, 20 Mar 2013 11:03:30 EST

A new study of loyalty among mobile phone users in the U.S., released by WDS, A Xerox Company, has worrying implications for wireless carriers. The WDS Mobile Loyalty Audit 2013 reveals that 36 percent of U.S. customers are considering leaving their mobile carrier in the next 12 months. The study, which integrates new survey data from research specialist TNS, also finds that only 13 percent of customers show the level of loyalty required to protect them from competitive offers and service disruptions. For the first time, the WDS 2013 Mobile Loyalty Audit uses “stress-tests” to show the impact of real-world disruptions on a customer’s likelihood to change carriers and delivers a realistic view of the level of loyalty that exists in the US. When stress-tested, the study found customers’ perceived “loyalty” could be easily broken, for example: What if…your current wireless carrier increased prices by 10 percent?   <ul> <li>69 percent of customers who were previously unlikely to switch would now consider leaving.</li> <li>15 percent of them would switch immediately without further consideration.</li> <li>70 percent of highly satisfied customers would also consider switching, 17 percent would leave without further consideration.</li> </ul> What if…another carrier could reduce your monthly tariff by 10 percent?   <ul> <li>Only 31 percent of customers who were previously unlikely to switch could guarantee that they wouldn’t leave for this saving.</li> </ul> What if…there was a privacy breach?   <ul> <li>78 percent of those that said they were unlikely to switch would now consider leaving.</li> <li>27 percent of them would switch immediately without further consideration.</li> <li>29 percent of highly satisfied customers would switch immediately.</li> </ul>   The study suggests that the number of customers at risk of churn could be underestimated by wireless carriers. Additionally, many existing measures of loyalty, such as customer satisfaction and Net Promoter Score (NPS), often deliver potentially misleading results. For example, the WDS audit found that 23 percent of customers currently considered a “switch-risk” are actually highly satisfied with their mobile operator. Likewise, 19 percent are NPS Promoters. The audit also showed that inertia still plays a major role in customer retention with over a quarter (27 percent) admitting that they didn’t intend leaving their current carrier because “switching was too inconvenient.” The WDS Loyalty Audit also debunks some of the common myths around customer churn. In particular that customers switch primarily because of price, availability of devices or network coverage. Across each of these, the majority of at-risk customers were actually satisfied with their current carrier’s performance. Just 35 percent thought they got poor value for money, 18 percent that network coverage was poor and 15 percent that availability of devices was inadequate. Instead, it seems carriers are failing to create a feeling of “value” and “reward” among many of their customers. 40 percent of those at risk of switching felt they weren’t valued or rewarded. In fact, the data shows that if a customer doesn’t feel valued then they are more than twice as likely to be at risk of switching carriers. The study concludes with many positive take-aways for wireless carriers looking to better manage customer loyalty. In particular the study shows how some service elements are more influential in building, or damaging, loyalty than others.   <ul> <li>While a single interaction with customer support is relatively benign in its loyalty influence, customers who have to contact customer support more than once in a six-month period are twice as likely to be a “switch-risk.”</li> <li>Getting right any kind of care interaction is critical. A customer who rates the performance of customer care as “excellent” is over three times more likely to be secured beyond 12 months than someone who rates the experience as “poor”.</li> <li>Basic network support factors remain vital. 75 percent of respondents who rated network coverage as “Excellent” are unlikely to switch.</li> <li>Emotional factors are just as relevant. 73 percent of respondents who felt valued by their carrier are unlikely to switch carriers.</li> </ul>   Source: WDS, A Xerox Company To read more about Emotional Loyalty, read COLLOQUY's White Paper, <a href="http://www.colloquy.com/white-view.asp?uid=34">The Rules of Engagement: Loyalty in the U.S. and Canada</a>. Consumers say companies are failing to engage them with relevant and motivating marketing beyond price incentives. Businesses appear to be winning the battle for identifying and targeting their customers, but they are losing the war for customers' hearts and minds.
Keywords: Telecom

Audi launches myAudi.ie online customer reward service in Ireland

Wed, 20 Mar 2013 10:32:04 EST

According to an article in Business & Leadership Ltd, "Audi has launched an new online customer service reward program called myAudi.ie." The article states that "the program allows members to check, store and update services records and the program will notify members when NCT, insurance and motor tax are due. Members will have the chance to enter exclusive competitions to win tickets to shows in the O2 and the Bord Gáis Energy Theatre, passes to Imaginosity Children’s museum, as well as the chance to win an Audi Sports Car driving experience." For more on the power of targeted and relevant marketing, read COLLOQUY's, <a href="http://www.colloquy.com/article_view.asp?xd=9295">A Case Study in Finding the Relevance Solution </a>and, <a href="http://www.colloquy.com/article_view.asp?xd=9288">The Relevance Resolution...Finally?</a>
Keywords: Travel, Retail

PenFed’s Premium Travel Rewards American Express Card official card of the 2013 National Cherry Blossom Festival

Wed, 20 Mar 2013 09:22:47 EST

PenFed (Pentagon Federal Credit Union) has announced that the PenFed Premium Travel Rewards American Express Card is the official credit card of this year’s National Cherry Blossom Festival. The National Cherry Blossom Festival is the nation's greatest springtime celebration. The Festival runs March 20 through April 14, 2013; and includes three weeks and four weekends of events featuring diverse and creative programming promoting traditional and contemporary arts and culture, natural beauty, and community spirit. For over three weeks, restaurants in the Washington, DC area will once again celebrate the Festival by participating in the Cherry Picks Restaurant Program, coordinated by the National Cherry Blossom Festival and Restaurant Association Metropolitan Washington. Festival visitors and local residents can enjoy a unique taste of spring by sampling Festival-themed cherry, blossom, and spring dishes and cocktails. Cherry Picks is presented by the PenFed Premium Travel Rewards American Express Card, and Festival goers are encouraged to use their Card to earn rewards—before, during, and after the 2013 National Cherry Blossom Festival. Additionally, a portion of proceeds will go to help support the Festival's Cherry Picks program. Cardmembers, and culinary enthusiasts alike, can find a list of participating restaurants online at eatsdc.org/cherrypicks. Source: PenFed (Pentagon Federal Credit Union)
Keywords: Financial, Entertainment/Leisure

New Survey reveals shifting consumer views on email marketing

Tue, 19 Mar 2013 10:37:25 EST

BlueHornet Networks, Inc. has released its 2013 Consumer Views of Email Marketing report: <a href="http://www.bluehornet.com/ConsumerViews2013" data-cke-saved-href="http://www.bluehornet.com/ConsumerViews2013">www.bluehornet.com/ConsumerViews2013</a>. The results highlight important findings around consumer behavior and sentiment toward email marketing. The survey includes response data from a national panel of 1,000 U.S. consumers between the ages of 25 and 40 who live in urban or suburban areas. Among the key survey findings:   <ul> <li>Email-enabled mobile device usage increased by eight percent since 2012, and 43 percent of consumers say they read emails most often on a mobile device.</li> <li>Sixty-three percent of consumers say they may buy from an email read on a mobile device, while the number who may unsubscribe due to poor mobile display exceeds 30 percent.</li> <li>Nearly 84 percent of consumers report discounts as the most important reason for signing up to receive emails and 74.2 percent will redeem a discount by showing their mobile device to a cashier.</li> <li>Nearly 70 percent of consumers open emails from familiar brands whose products they already consume.</li> <li>In 2013, seven percent more consumers will consider opting down instead of unsubscribing when given the choice compared to 2012.</li> </ul>   In addition to analyzing 2013 survey results, the report includes year-over-year comparisons of consumer research conducted by BlueHornet in 2012. Source: BlueHornet Networks, Inc.
Keywords: Telecom

Europe: Chic Outlet Shopping partners with United Airlines MileagePlus Frequent Flyer Program

Tue, 19 Mar 2013 09:49:27 EST

According to a press releases on prweb.com, "MileagePlus members can now enjoy a special benefit while shopping at Chic Outlet Shopping Villages across Europe. For every 1 euro/1 pound spent while shopping at any of the nine Villages, MileagePlus members can earn one mile. Head of Tourism at Value Retail Ian Stazicker adds, "United Airlines services each of the nine Chic Outlet Shopping Villages in Europe with direct services. This partnership provides MileagePlus members with a great opportunity to discover world leading luxury fashion and lifestyle brands with exceptional savings through a unique and authentic European retail experience.” "The United Airlines Mileage Plus frequent flyer program has a membership reach of eight million members, with their largest base in North America. To earn the miles, MileagePlus members simply need to present their receipts at the Village Tourist Information or Welcome Centre, where the staff has been trained to recognize and welcome MileagePlus members and record the miles accrual." Source: Chic Outlet Shopping
Keywords: Retail, Travel

New Orleans Hotel Collection partners with Stash Hotel Rewards

Mon, 18 Mar 2013 16:03:50 EST

The New Orleans Hotel Collection has announced that four of its upscale hotels have joined Stash Hotel Rewards program. The four hotels are: Bourbon Orleans Hotel, Hotel Mazarin, Hotel Le Marais, and the Dauphine Orleans Hotel. All four hotels are located in New Orleans’ most desirable district – the historic French Quarter. Each of these unique properties appeals to the world traveler seeking unique stays at independent hotels in remarkable destinations. Stash members can now earn and redeem points for free nights at these splendidly original hotels of the New Orleans Hotel Collection. Guests of the Bourbon Orleans, Hotel Mazarin, Hotel Le Marais and Dauphine Orleans Hotel can join Stash for free at <a href="http://www.neworleanshotelcollection.com/stashrewards" data-cke-saved-href="http://www.neworleanshotelcollection.com/stashrewards">http://www.neworleanshotelcollection.com/stashrewards</a>. Stash members earn five points for each dollar spent on eligible room rates and can redeem them at independent hotels across the U.S. Stash points never expire, and redemption is simple, without blackout dates or category restrictions found in many chain programs. Stash partner hotels also provide members with exclusive travel deals. For a limited time, Stash members are offered an exceptional benefit: Double Points. For bookings made from now through the 30th of April, for stays from June 1 to September 30th of 2013, Stash Reward member will earn double points for all stays on Sunday through Thursday nights. Source: The New Orleans Hotel Collection
Keywords: Travel

Virgin America: Survey of Frequent Flyers finds that 24 percent rate In-flight WiFi as the #1 ’Most Wanted’ flight amenity for Frequent Business Travelers

Mon, 18 Mar 2013 15:02:05 EST

In February, Virgin America initiated a poll of its Elevate frequent flyers to solicit their feedback on what aspects of business travel they would like to change or improve upon. With more than 2.6 Million Elevate members and headquarters in California's Silicon Valley, the airline has a strong base of frequent business travelers and entrepreneurs. The poll results included the following:   <ul> <li> When asked about their "most wanted" airline amenity when traveling for business, 40 percent of those surveyed noted the availability of nonstop flight options, followed by 24 percent who said their top requested business travel feature was the availability of in-flight WiFi.</li> <li> Over 50 percent of respondents use a laptop or electronic device to get work done on every flight they take, with a further 34 percent using their electronic devices every two to three flights.</li> <li> 32 percent use in-flight Wifi on every WiFi-enabled flight they take; a further 14 percent use WiFi at least once per trip; and an additional 19 percent use in-flight Wifi occasionally (every two to three WiFi-enabled flights they take).</li> <li> Delays were rated as the most frustrating aspect of business travel – noted by a full 33 percent of respondents, followed by not enough legroom or seat space (16 percent).</li> </ul>   In 2012, Elevate – Virgin America's no black-out date frequent flyer program – rolled out a suite of business-minded program enhancements, including Elevate Gold and Elevate Silver status levels that offer perks such as: priority check-in; security clearance and boarding; points earning bonuses; free checked bag allowances; enhanced digital/social rewards; private discounts; an expanded advance purchase upgrade window for the airline's exclusive eight-seat First Class; complimentary space-available upgrades to the carrier's premium Main Cabin Select service; and more. In late 2012, Virgin America launched a limited time Status Match program, offering qualifying elite level flyers from select airline frequent flyer programs the ability to match their status to Virgin America's Elevate Gold and Elevate Silver Status levels – without giving up their status (or any points/miles) in their current program. Source: Virgin America
Keywords: Travel

Mobily partners with Gulf Air

Mon, 18 Mar 2013 14:07:52 EST

According to an article on Saudi Gazette, "ETIHAD Etisalat (Mobily) has signed an agreement to add Gulf Air to its exclusive list of Neqaty retention program partners." The article states that "the agreement will allow Mobily subscribers the ability to exchange thier Neqaty points for miles via Gulf Air's Falconflyer loyalty program."
Keywords: Travel, Telecom

UAE: Rixos Hotels to join Global Hotel Alliance

Mon, 18 Mar 2013 13:54:29 EST

Rixos Hotels has signed a letter of intent to join Global Hotel Alliance (GHA) as its nineteenth member; and the luxury brand is set to become the flag-bearer for Turkey and Central Asia, upon the completion of their integration later in the year. “At an important stage of our company’s growth, membership of GHA supports our company vision and enables Rixos to open its doors to markets we would have found challenging to reach by ourselves; as well as bringing us faster international recognition”, explains Rixos’ Chairman & CEO, Fettah Tamince. “We are especially excited about participation in the alliance loyalty programme, GHA Discovery, which will enable us to communicate to a database of over three million loyal customers from around the world. Alliances are playing an increasingly important role in the travel industry today and will continue to do so in the future. Rixos has reviewed its strategic options and it is very clear that joining Global Hotel Alliance is by far the best way for us to strengthen our competitive offering and give guests what they expect and deserve, namely more choice and personal recognition, wherever they wish to travel.” Source: Rixos Hotels
Keywords: Travel

UAE: Emirates NBD Securities launches Tharaa loyalty program

Mon, 18 Mar 2013 13:46:45 EST

According to an article on tradearabia.com, "Emirates NBD Securities, the brokerage arm of top UAE lender Emirates NBD, has launched 'Tharaa’, a unique loyalty program designed to reward its valued investors upon executing trades. The article states that their are five membership tiers: "Bronze, Silver, Gold, Platinum and Executive and investors, for each trade, will receive a specific percentage of Tharaa points according to their tier membership.
Keywords: Financial

uSamp announces partnership with US Airways that allows Loyalty Members to join exclusive panel

Mon, 18 Mar 2013 13:07:03 EST

uSamp has announced that it has partnered with US Airways to bring its invitation-only B2B panel, The Whiteboard, to US Airways Dividend Miles members. Through this partnership, US Airways will be able to engage and reward its members in new ways. The Whiteboard is an invite-only panel of professionals that provides market research companies with insights straight from business decision makers and professionals on the front lines. Panelists are engaged in online business surveys from market research companies and are then rewarded for their insights with airline miles, hotel points, and gift cards. US Airways is able to reward its loyalty members by offering them access to The Whiteboard, where they will be able to take short surveys and be rewarded with extra miles, gift cards, or loyalty points. These surveys can be for any number of brands and all reward panelists differently depending on length of the survey. Source: uSamp
Keywords: Travel

Caesars Entertainment introduces Millionaire Maker powered by Total Rewards

Thu, 14 Mar 2013 10:59:33 EST

If you're looking to get lucky, a Caesars Entertainment resort is a sure bet. The company has created 703 millionaires since 1987; with those player winnings fast approaching the $2 billion mark, the company has announced Millionaire Maker powered by Total Rewards, a celebration of these guests' winnings and a promotion aimed at making even more millionaires. There are a growing number of ways to become a millionaire, even a multi-millionaire, at Caesars Entertainment resorts nation-wide. Every year the best poker players in the world gather at Rio All-Suite Hotel & Casino for the WSOP where the winner has been known to take home more than $8 million; the Big One for One Drop, a charity poker tournament held at the WSOP in 2012, awarded the winner more than $18 million. Popular slot machines like Wheel of Fortune, Mega Bucks and Wizard of Oz routinely reach multi-million dollar jackpots. Players can win $1 million in just one hand at table games playing Three Card Poker 6 Card Bonus. Guests of Caesars Entertainment resorts across the country will be presented with many chances to win $1 million. With special events and promotions in a number of key markets Caesars Entertainment is consistently pioneering games to offer players innovative and entertaining ways become the next instant millionaire. Nationwide: Millionaire Maker Hidden Jackpots From July through Aug., members of Total Rewards, Caesars Entertainment's loyalty program, are encouraged to swipe their Total Rewards card daily to learn if they have a $1 million Hidden Jackpot with their name on it. Each day of the promotion, a different group of Total Reward members will be selected for the Hidden Jackpot, one individual representing each of the participating casinos nationwide. Members will not know if they have been selected, nor the casino where their $1 million could be hidden, but can search for their jackpot by swiping their Total Reward card. If they swipe their card on their selected day at the selected casino where their $1 million is hidden, their Hidden Jackpot will be uncovered, earning $1 million. In addition, each day a Total Rewards member swipes their card, they will have the chance to receive fantastic prizes. Tunica Resorts: One Winner. One Million Dollars. Every Saturday. A Total Rewards player at Harrah's, Horseshoe or Tunica Roadhouse in Tunica will win $1 million every Saturday, guaranteed. Each Saturday beginning April 6, with entries beginning April 1, one name will be drawn from Total Rewards players who qualified during the prior week at one of Caesars Entertainment's three Tunica resorts. That person will win $1 million. This promotion's conclusion is undetermined, but will end at a date to be determined. Please see Total Rewards Center for details. Las Vegas: The Millionaire Maker To kick off WSOP opening weekend in grand style, Event #6 ($1,500 No-Limit Hold'em) on Saturday, June 1 will feature a one-day start, two-flight, single re-entry No-Limit Hold'em event, where the winner will receive a guaranteed $1 million. Atlantic City Resorts: Millionaire Maker Summer Harrah's Resort, Caesars, Bally's and Showboatin Atlantic City are making four guaranteed millionaires this the summer. Total Rewards members will earn entries for their play throughout the earning periods. From 1 p.m. until 7:30 p.m. on drawing days-May 26, July 6, Aug. 3 and Sept. 1-winners will be selected every 30 minutes at each casino to win free slot play. That evening, five winners at each casino will be selected to test their luck in the final contest at Harrah's Resort. One lucky player in the final contest will the win $1 million guaranteed. Harrah's Reno: Bowl and Roll Your Way to a Million Each Friday and Saturday through July 13, 25 players at Harrah's Reno will be selected to Bowl and Roll Their Way to a Million. The selected players will each bowl one ball; if they roll a strike they move to the next round where they can Roll for a Million. The player will throw one die on a Craps table in an effort to spell the word "millions" with the code: 1 = M, 2 = I, 3 = L, 4 = O, 5 = N, 6 = S. A player who rolls 1, 2, 3, 3, 2, 4, 5, 6 in that exact order can walk away with $1 million. Harrah's Rincon: Year of the Millionaire Giveaway Total Rewards members will earn entries concurrent with play all year at Harrah's Rincon for the $1 million cash drawing in the Year of the Millionaire Giveaway. On New Year's Eve 2013, the entries collected throughout the year will be placed into a drawing where one lucky winner will become an instant millionaire. Additionally, on the last Saturday of every month, each hour from 1 p.m. to 10 p.m., five guests will win $1,000 free play and at 11 p.m. one guest will win $50,000 cash. Source: Caesars Entertainment
Keywords: Entertainment/Leisure

Marriott Rewards goes to bat for new movie about baseball legend Jackie Robinson

Wed, 13 Mar 2013 15:53:53 EST

Marriott International and Marriott Rewards, the company's loyalty program, are hitting a home run with 42, the upcoming film about baseball legend Jackie Robinson, who became an American hero when he joined the Brooklyn Dodgers in 1947, forever breaking Major League Baseball's color line. In support of 42, Marriott Rewards is putting travelers into the game with daily movie ticket giveaways and a chance to win exclusive access to the Hollywood premiere. "We want 42 to be a hit because we believe Jackie Robinson is a powerful role model and inspiration to people everywhere who aspire for greater opportunities," said Ed French, senior vice president, Marriott Rewards. "42 is also a new and unique way for us to engage the 42 million members of our award-winning loyalty program and offer a special opportunity for them to experience the premiere and release of this important film. Source: Marriott International, Inc.
Keywords: Travel, Entertainment/Leisure

BMO survey shows 79 percent of Canadians planning to get away this season; 35 percent expect to use loyalty reward points

Wed, 13 Mar 2013 11:10:15 EST

According to the 2013 BMO Spring Travel Survey released today, the vast majority of Canadians have the travel bug, with four-in-five (79 percent) planning a trip this spring. The study, conducted by Pollara, revealed Canadians plan to spend an average of $2,431 on trips during the spring season, as well as the average spend among travellers making the following trips:   <table border="1" width="356"> <tbody> <tr> <th scope="row" width="117"> Trip Duration</th> <td width="93"> <div align="center"> Average Canadians Travelling ([[%]])</div> </td> <td width="124"> <div align="center"> Average Planned Spend</div> </td> </tr> <tr> <th scope="row"> <div align="left"> Weekend Trip</div> </th> <td> <div align="left"> 49</div> </td> <td> <div align="left"> $2,157</div> </td> </tr> <tr> <th scope="row"> <div align="left"> Week-long trip</div> </th> <td> <div align="left"> 35</div> </td> <td> <div align="left"> $2,636</div> </td> </tr> <tr> <th scope="row"> <div align="left"> Two-week trip</div> </th> <td> <div align="left"> 14</div> </td> <td> <div align="left"> $4,254</div> </td> </tr> <tr> <th scope="row"> <div align="left"> Over two-week trip</div> </th> <td> <div align="left"> 7</div> </td> <td> <div align="left"> $6,490</div> </td> </tr> </tbody> </table>   The spring season has traditionally been a popular time for travel. According to BMO Economics, because of the strong pull of warmer climates, Canadians tend to increase their spending on spring foreign travel by about four percent over the yearly average. "Even with the moderate decline in the Canadian dollar in recent weeks, the currency remains historically strong," said Doug Porter, Chief Economist, BMO Capital Markets. "We continue to expect the loonie to trade just below parity through the spring travel season." The BMO survey shows that while 59 percent of travellers plan to visit other provinces, nearly half (49 percent) will travel to the U.S., while 18 per cent will visit Central/South America, the Caribbean or Mexico. Regional Breakdown Among Canadians, British Columbians (88 percent) and Albertans (86 percent) are the most likely to travel during the spring, while Quebecers are the least likely (69 percent). Other key findings include:   <ul> <li> British Columbians ($2,641) and Ontarians ($2,638) plan to spend the most on spring travel</li> <li> Travellers in Alberta (75 percent), Atlantic Canada (74 percent) and the Prairies (72 percent) are the most likely to head to another province, while Quebec travellers (49 percent) are the least likely to travel within Canada</li> <li> Nationwide, Ontario travellers (14 percent) prefer Central and South America, British Columbians (12 percent) favour Mexico, whereas Quebecers (10 percent) are the most likely to travel to Europe</li> <li> Nearly half (44 percent) will be visiting family, with spring break family vacations (23 percent) and romantic getaways (22 percent) the other main reasons for travelling</li> </ul>   <table border="1" width="518"> <tbody> <tr> <th scope="row" width="134"> <div align="center"> Canadians' Travel Plans</div> </th> <td width="54"> <div align="center"> TOTAL ([[%]])</div> </td> <td width="46"> <div align="center"> ATL ([[%]])</div> </td> <td width="46"> <div align="center"> QC ([[%]])</div> </td> <td width="46"> <div align="center"> ON ([[%]])</div> </td> <td width="52"> <div align="center"> MB/SK ([[%]])</div> </td> <td width="46"> <div align="center"> AB ([[%]])</div> </td> <td width="42"> <div align="center"> BC ([[%]])</div> </td> </tr> <tr> <th scope="row"> <div align="left"> Travelling this Spring</div> </th> <td> 79</td> <td> 80</td> <td> 69</td> <td> 79</td> <td> 84</td> <td> 86</td> <td> 88</td> </tr> <tr> <th scope="row"> <div align="left"> Average Travel Costs</div> </th> <td> <table cellpadding="0" cellspacing="0"> <tbody> <tr> <td> $</td> <td> 2,431</td> </tr> </tbody> </table> </td> <td> <table cellpadding="0" cellspacing="0"> <tbody> <tr> <td> $</td> <td> 2,296</td> </tr> </tbody> </table> </td> <td> <table cellpadding="0" cellspacing="0"> <tbody> <tr> <td> $</td> <td> 1,997</td> </tr> </tbody> </table> </td> <td> <table cellpadding="0" cellspacing="0"> <tbody> <tr> <td> $</td> <td> 2,638</td> </tr> </tbody> </table> </td> <td> <table cellpadding="0" cellspacing="0"> <tbody> <tr> <td> $</td> <td> 2,232</td> </tr> </tbody> </table> </td> <td> <table cellpadding="0" cellspacing="0"> <tbody> <tr> <td> $</td> <td> 2,489</td> </tr> </tbody> </table> </td> <td> <table cellpadding="0" cellspacing="0"> <tbody> <tr> <td> $</td> <td> 2,641</td> </tr> </tbody> </table> </td> </tr> <tr> <th scope="row"> <div align="left"> Visit another Province</div> </th> <td> 59</td> <td> 74</td> <td> 49</td> <td> 57</td> <td> 72</td> <td> 75</td> <td> 53</td> </tr> <tr> <th scope="row"> <div align="left"> Visit United States</div> </th> <td> 49</td> <td> 37</td> <td> 38</td> <td> 57</td> <td> 52</td> <td> 41</td> <td> 53</td> </tr> <tr> <th scope="row"> <div align="left"> Visit Central/South America or the Caribbean</div> </th> <td> 11</td> <td> 10</td> <td> 13</td> <td> 14</td> <td> 2</td> <td> 5</td> <td> 8</td> </tr> <tr> <th scope="row"> <div align="left"> Visit Mexico</div> </th> <td> 7</td> <td> 4</td> <td> 10</td> <td> 5</td> <td> 2</td> <td> 5</td> <td> 12</td> </tr> <tr> <th scope="row"> <div align="left"> Visit Europe</div> </th> <td> 7</td> <td> 3</td> <td> 10</td> <td> 9</td> <td> 3</td> <td> 7</td> <td> 5</td> </tr> </tbody> </table>   Nick Mastromarco, Director, BMO Bank of Montreal, notes that Canadians looking to get away this spring can reduce the costs of travel by leveraging loyalty reward programs. The majority (85 percent) of Canadians spend a lot of time looking for deals to pay for their vacations. While 34 percent have vacation property to help offset costs, a total of 35 percent expect to use loyalty rewards points to pay for travel this year. This includes 15 percent who plan to cash in their points for a spring trip and 20 per cent who will be cashing in their points for a trip later in the year. Source: BMO Financial Group
Keywords: Financial, Travel

Tesco members can convert their free money into Tesco Clubcard points

Wed, 13 Mar 2013 07:52:56 EST

With household budgets still aching four years after the UK entered recession, more and more Brits are endeavouring to make their pounds stretch further. As a result loyalty schemes and cashback websites have surged in popularity, as an increasing number of shoppers seek to maximise the returns on their spending. With this in mind TopCashback, the UK's biggest free cashback site, is announcing its latest payout facility; it's enabling members to cash-out their cashback earnings into Tesco Clubcard points, plus a 5[[%]] bonus. 1 pound cashback will convert into 1.05 pounds worth of Clubcard points. These points, sent out quarterly as part of the Clubcard statement, can go on to be exchanged for Clubcard rewards. This money-saving cocktail is set to catapult reward shopping to new levels in Britain. Converting cashback into Tesco Clubcard points is the fifth option TopCashback's members can choose from to gain access to their earnings, and it's expected to be one of the most popular. Currently a 50 pounds spend in Tesco would equal 50 Tesco Clubcard points, worth 50 pence in Clubcard vouchers. Under TopCashback's new scheme, if someone transfers 50 pounds cashback into Tesco Clubcard points, that would equate to 52.50 pounds in Clubcard vouchers including the free 5[[%]] bonus. This 52.50 pounds could be spent in-store at face value or savvy consumers could take advantage of Tesco Clubcard rewards and use the new cashback initiative to cut the cost of holidays, restaurant meals, days out and more, all from the money they receive simply as a reward for starting their online shopping journey through TopCashback.co.uk. 52.50 pounds in Tesco Clubcard vouchers can be exchanged for 210 pounds worth of Café Rouge food tokens or 12,600 Avios. Additionally, in the past during Tesco's periodic 'Clubcard Voucher Exchange' schemes, it has been possible to swap 52.50 pounds for 105 pounds to spend on frozen food, flowers, beauty and other selected product categories. Source: topcashback.co.uk
Keywords: Grocery/CPG/Fuel Retail

Orange launches "Orange Merci" loyalty program

Wed, 13 Mar 2013 07:46:51 EST

According to an article in Panorama, "Orange has announced the launch of “Orange Merci” new loyalty program. Orange customers will be rewarded for their permanent and active use of the services provided by the company as well as simply for being a loyal customer." The article states that, "Customers of Orange Let’s Talk Simple, My Friends, My Country, My Time and My Numbers will receive Orange Merci points every time when recharging the account with at their choice 500 or 1000 AMD or more. Moreover, Orange will reward all its prepaid customers not only for active use, but also simply for being and staying an Orange customer." "All customers will be able to use these points to acquire free on-net and off-net minutes and SMSs, or free megabytes. In addition to these possibilities, prepaid customers will be able to use their Orange Merci points to call Orange customers for free on weekends."
Keywords: Telecom

Hotels.com launches dedicated Windows 8 App

Wed, 13 Mar 2013 07:41:16 EST

Hotels.com, the world's leading hotel booking website, has launched two new apps for Windows 8, an iteration of its highly successful app specifically designed for mobile and another built specifically for Windows 8 tablet. The new apps enable customers using Windows 8 on-the-go to easily and quickly research, search and book hotel accommodation, as well as review reservations, read customer reviews and search for specific mobile-only deals. Alongside this, Hotels.com customers can also:   <ul> <li>Pin a page to their homepage at any point in the App, whether it is a specific hotel or their upcoming reservation; this then allows them to have instant access to that information</li> <li> 'Discover' regions from across the world directly on the home page, including Africa, Asia and Europe when using the tablet app. It then drills down into country- and city-specific information offering inspiration to those undecided on their holiday destination</li> </ul>   Source: Hotels.com
Keywords: Travel

UAE: REDTAG launches "rt rewards" loyalty program

Wed, 13 Mar 2013 07:35:50 EST

REDTAG, the leading value fashion and home stores chain in GCC, has announced that it has launched 'rt rewards,' its first ever loyalty program. True to their brand promise, REDTAG offers a rewarding in-store experience linked to a loyalty program that customers can enjoy using either loyalty cards or mobile/smart phones. The program uses a predictive analytics model to determine customer needs based on customer and purchase data and design campaigns accordingly, thus engaging every customer with relevant and targeted rewards. Customers can also conveniently manage loyalty points on the 'rt rewards' web portal on the REDTAG website. REDTAG believes that by promoting and rewarding on the products preferred and liked by customers, this loyalty initiative will fortify 'brand fidelity' and drive footfalls and conversions. Source: Capillary Technologies
Keywords: Retail

New research examines Restaurant Loyalty Marketing

Tue, 12 Mar 2013 11:17:36 EST

In the midst of a soft economy and an industry with heightened brand competition, loyalty marketing, or the way in which restaurant operators market to the most faithful customers, has achieved a new level of importance. Loyalty marketing and rewards programs vary in terms of their size and scope, but they all share one goal: to recognize unwavering customers and keep them coming back. Only about one third of consumers (36 percent) say they participate in a restaurant-based loyalty program. However, 80 percent agree they would sign up if the restaurant they visit most often offered a program. This indicates opportunities for more restaurants to offer loyalty programs—or to simply build awareness of existing programs and related benefits. And by providing incentives for frequent use, loyalty programs can also be an excellent way to turn light users into "regulars." Using industry and chain data, Technomic has issued a new Market Intelligence Report that defines loyalty marketing, identifies current leaders, analyzes performance and identifies trends. Noteworthy findings include:   <ul> <li>58 percent of loyalty-club members say they are likely to base their where-to-dine decision on whether they have a membership at that brand.</li> <li>Of the consumers who say they currently participate in loyalty marketing programs, membership is higher among casual-dining brands (57 percent) than fast-casual brands (44 percent).</li> <li>77 percent of loyalty members say e-mail is the preferred method for receiving rewards communications.</li> <li>A vast majority (96 percent) of participants in rewards programs say they have visited a restaurant associated with their membership within the past six months.</li> <li>Consumers are concerned about privacy. 70 percent say they would be more inclined to sign up for a rewards program if they could be guaranteed that the restaurant would not pass along their information.</li> </ul>   Technomic's Market Intelligence Report examines consumer behavior, attitudes and preferences toward loyalty marketing in restaurants, with data based on online survey results from 1,000 U.S. consumers aged 18 and older. Source: Technomic
Keywords: Entertainment/Leisure

Founders Inn & Spa joins Stash Hotel Rewards Program

Tue, 12 Mar 2013 10:57:49 EST

The Founders Inn & Spa, Virginia Beach, Va., has joined the Stash Hotel Rewards Program, the largest independent hotel loyalty program in the United States, with more than 200 great independent hotel members across North America including the Caribbean and Hawaii. Stash Hotel Rewards lets their member guests accumulate points and redeem them without blackout dates. The Stash Hotel Rewards Program allows travelers to earn points at a variety of upscale independent hotels. Stash members earn five points per dollar spent on eligible room rates, earning a free night in as little as five stays…and sometimes faster. Stash points never expire, and redemption is simple, without the blackout dates or reward category restrictions found in many chain programs, which means all rooms are unlocked for redemption. Stash partner hotels also provide members with exclusive travel deals. Travelers can join Stash for free at <a href="http://www.stashrewards.com" data-cke-saved-href="http://www.stashrewards.com">http://www.stashrewards.com</a>. According to Market Metrix, frequent travelers are four times more likely to consider loyalty program membership very important when selecting a hotel. They want their business travel to get them closer to a romantic getaway or a family vacation. Source: Capella Hotel Group
Keywords: Travel

Centara Hotels & Resorts has launched Centara - The 1 Card loyalty programme

Tue, 12 Mar 2013 10:47:48 EST

Centara Hotels & Resorts has launched a new loyalty card. Centara – The 1 Card is a newly created recognition and rewards programme for those who love travelling and staying in the best hotels. By accruing points, members will be able to enjoy a free stay in a Centara hotel or resort, anywhere in Thailand or overseas, with no blackout dates. There are four tiers to membership, namely Classic, the entry level; Silver; Gold; and Platinum Elite. Members progress upwards through the tiers simply by earning more points. At each level the rewards increase, with free room upgrades, early check-in and late checkout, pre-registration, guaranteed room availability, and much more. Earning Points:   <ul> <li>Members will earn five points for every 30 baht they spend when staying with Centara Hotels & Resorts, dining in a Centara restaurant, or relaxing in a Centara spa.</li> <li>Book direct through the Centara website and Members will earn double these points.</li> <li>Members will earn points when dining in a Centara restaurant or enjoying a Centara spa, even if they are not actually staying in a Centara property.</li> <li>Members will earn points when they shop at any Central Retail Corporation store.</li> <li>As members progress through the membership tiers, their points carry a bonus rating, enabling fast progress upwards to the maximum rewards level. </li> </ul> Membership of Centara - The 1 Card is free. Centara – The 1 Card is also fully compatible with The 1 Card, the very successful loyalty programme that is operated by Central Retail Corporation Ltd. Source: Centara Hotels & Resorts
Keywords: Travel

AT&T ending trial of ’Plus’ loyalty program

Tue, 12 Mar 2013 10:34:38 EST

According to an article on Fierce Wireless.com, "AT&T Mobility will end its test for its "Plus" loyalty program, which was tested in a limited number of markets, on March 31 and currently has no plans to commercially launch the program nationwide, a company spokesman confirmed. The program was started in early 2012." AT&T spokesman Mark Siegel confirmed that the program will end at the end of the month. "We've started informing participants that the trial is ending," he told FierceWireless. "Their benefits will be available through May 31." "The trial's end was first reported by Engadget."
Keywords: AT&T

Plink's Rewards Program launches partnership with Operation Homefront to benefit military families

Tue, 12 Mar 2013 10:21:16 EST

Plink, an online-to-offline rewards program, has announced the launch of its partnership with Operation Homefront (<a href="http://www.operationhomefront.net" data-cke-saved-href="http://www.operationhomefront.net">www.operationhomefront.net</a>) benefitting military service members and their families. Operation Homefront is the prominent national nonprofit organization that provides emergency assistance and support to the families of service members and wounded warriors. Plink will make a $1 donation to Operation Homefront for each military service member that signs up for Plink. Additionally, Plink will reward each military service member with a $5 gift card. Operation Homefront has a network of field offices that oversee thousands of volunteers across the nation and has met more than 740,000 needs for military families since 2002. Plink has committed these monetary donations to support the mission of Operation Homefront, while also rewarding military service members for dining-out and shopping offline. Friends of Operation Homefront can sign up for their free $5 gift card at <a href="http://www.plink.com/military" data-cke-saved-href="http://www.plink.com/military">www.plink.com/military</a>. Plink members earn rewards at more than 50,000 locations nationwide, including restaurants and retailers, such as Arby's, Burger King, Dunkin' Donuts, Regal Cinemas and Taco Bell. Travel related purchases from companies such as American Airlines, InterContinental Hotels Group, Alamo Rent A Car and Enterprise Rent-A-Car are also rewarded. Source: Plink
Keywords: Retail, Entertainment/Leisure

UAE: First Gulf Bank launches first Ferrari Credit Card in Middle East & Africa

Tue, 12 Mar 2013 09:48:00 EST

According to a press releases on albawaba.com, First Gulf Bank (FGB), one of the major leading banks in the UAE, has launched the first-ever Ferrari credit card in the Middle East and Africa. The press release states that "through a partnership with Visa, two categories of the new credit card are available to customers – Signature and Infinite – both offering a variety of privileges and services to provide Ferrari fans with access to a world of Ferrari experiences." "For the first time in the UAE, the Ferrari Signature Credit Card provides its cardholders with an opportunity to win through monthly, semiannual and annual draws. Drawings include exclusive Ferrari experiences with a GT car on a weekend of their choice, a chance to attend Ferrari Challenge Races in Europe and/ or win a luxurious stay in Rome with an exclusive invitation to visit the Ferrari factory and museum in Maranello, Italy."
Keywords: Financial

C Spire Wireless launches next phase of its PERCS with a Purpose Program

Tue, 12 Mar 2013 09:37:22 EST

C Spire Wireless has launched the next phase of its PERCS with a Purpose program giving members of its popular rewards program an opportunity to support one of their favorite local charities. Over the next several weeks, PERCS with a Purpose will allow PERCS reward program members to share accumulated PERCS reward points to help raise funds for one or more of the designated nine community-based, non-profit groups providing a variety of health and human services in Mississippi, Alabama and Tennessee. The nine charities, which were selected by the C Spire Foundation after a rigorous review, include the following organizations:   <ul> <li> Church Health Center, a Memphis, Tenn.-based program providing medical, dental and vision health services to uninsured working people and their families.</li> <li> Harden Housefor Girls, a Fulton, Miss.-based program that offers shelter to teenage girls who are victims of abuse, neglect, abandonment and violence.</li> <li> Mission First, a Jackson, Miss. faith-based community revitalization program that provides a variety of medical, dental, wellness, legal, educational and sports ministries in low-income neighborhoods.</li> <li> Bay Area Food Bank, a Mobile, Ala.-based program that operates a regional food bank for low-income areas in south Mississippi, south Alabama and the Florida panhandle.</li> <li> Oxford Medical Ministries, an Oxford, Miss. faith-based program that offers healthcare services to low-income, uninsured working adults in Lafayette and Yalobusha counties.</li> <li> Palmer Home for Children, a Columbus, Miss.-based program that provides foster care for children in a group home setting.</li> <li> Good Samaritan Health Center, a Greenville, Miss.-based program that operates a primary care clinic offering healthcare services to the working poor in the Mississippi Delta.</li> <li> Mississippi Children's Home Services, a Hattiesburg, Miss.-based program that helps place neglected, dependent children not served by orphanages in adoptive homes.</li> <li> Habitat for Humanity, a non-profit Christian housing ministry that helps construct homes for low-income and economically disadvantaged families.</li> </ul>   Customers who participate in the PERCS rewards program will have several weeks to designate the amount of reward points they want to share with their favorite community-based non-profit program. A new round of community-based non-profits will be selected and introduced every few months to expand the selection of organizations in the program. Every non-profit that participates in the PERCS with a Purpose program will receive a minimum of $500 from the company. C Spire kicked off its PERCS with a Purpose program in October 2012 with a successful, month-long campaign where reward program members shared nearly 600,000 reward points, resulting in a $20,000 to the American Cancer Society's Making Strides Against Breast Cancer initiative. The PERCS program is the nation's first consumer engagement-based loyalty program that rewards customers for personalizing their wireless experience. Users can earn PERCS reward points by simply interacting with the company and doing things like sharing their views on the company's community social forum, being a loyal customer and engaging in activities on their way to personalizing their wireless experience. Customers also earn Status PERCS for their loyalty and tenure. Since its inception, C Spire customers have taken full advantage of PERCS' benefits, with nearly 345,000 members, including nearly 71,000 non-customers, earning more than 190 million PERCS reward points. To date, customers have redeemed their Status PERC points for more than 300,000 rewards. Source: C Spire Wireless
Keywords: Telecom

GameStop's PlayStation 4 first to know list reaches 600,000 members

Tue, 12 Mar 2013 09:21:56 EST

GameStop has announced that 600,000 members of its PowerUp Rewards loyalty program have signed up for the PlayStation 4 (PS4) First to Know List. Members enjoy instant notifications whenever news and purchase updates are released on Sony Computer Entertainment Inc.'s (SCE) next generation computer entertainment system, PS4. GameStop announced the PS4 First to Know List on February 20 as SCE unveiled the system at PlayStation Meeting 2013 in New York as well as in a live streaming event watched by millions of fans around the world. The PS4 First to Know List allows PowerUp Rewards members to sign up to be notified as new details about the PS4 system become available, including when customers will be able to pre-order and purchase the system, as well as unique trade offers. Source: GameStop Corp.
Keywords: Retail