Colloquy

Loyalty Marketing Press Releases

COLLOQUY consultants and editorial staff are among the most sought-after loyalty marketing experts in the world-just ask the Wall Street Journal, USA Today, Advertising Age, Business 2.0, Brandweek, Forbes.com, MSNBC.com or any of the myriad publications that rely on COLLOQUY for expert commentary on customer loyalty. We welcome media inquiries and respond promptly to all requests. Follow the links below to learn more information about COLLOQUY and to browse our recent press releases. For immediate media assistance, use our contact form or call Jill McBride at +1.513.231.5115.

Recent Releases

04/11/2013

11th Annual COLLOQUY Loyalty Summit Rides Into Dallas September 23 - 25, 2013

09/12/2012

Caesars, American Express and Kimpton Hotels Among Winners of the 3rd Annual COLLOQUY Loyalty Awards

06/19/2012

31 Finalists Announced in the 3rd Annual COLLOQUY Loyalty Awards, the Only Awards Determined by Members of the Loyalty Industry

04/17/2012

Alliance Data’s LoyaltyOne Business Announces Dotz Program Expansion into Third Brazilian Region

02/27/2012

Chronic Pain Points for Consumers Prompt New Wave of Loyalty Industry Aggregators, According to New Study

02/01/2012

Launch of COLLOQUY India Marks Latest Step in LoyaltyOne Global Expansion

01/18/2012

The Cost of Discounting

11/02/2011

A New Consumer Mindset Unfolds in Developed and Emerging Markets

09/14/2011

FedEx, Sears and Coca-Cola Among Winners of the 2nd Annual COLLOQUY Loyalty Awards Presented by LoyaltyOne and Visa

08/01/2011

COLLOQUY Educates Loyalty Marketers on How to Ease the Middle-Class Squeeze for their Customers

06/22/2011

COLLOQUY Announces Finalists for its 2nd Annual Loyalty Awards Presented by LoyaltyOne and Visa, Honoring Worldwide Innovations in Loyalty

06/01/2011

COLLOQUY Examines Key Changes in Loyalty Liability Accounting Standards Headed for the U.S. – And What They Mean For Your Program

05/18/2011

COLLOQUY Announces 9th Annual Loyalty Summit, Including International Loyalty Awards, September 13-15 in Rancho Palos Verdes, Calif.

05/11/2011

COLLOQUY Research Shows 20[%] Decline in Word-of-Mouth Opinion Sharing about Companies and Products since 2008

04/19/2011

$48 Billion Worth of Consumer Loyalty Reward Points Dispensed Each Year, Yet One-Third Are Never Cashed In

04/12/2011

Best of the Best

03/08/2011

One Quarter of U.S. Consumers Far More Likely to Spread the Word About a Bad Experience than a Good One

03/01/2011

COLLOQUY "Likes" Social Media as the Trialogue of the Future

12/13/2010

COLLOQUY Heralds Three Loyalty Trends to Take Hold by 2030 – Tells Marketers What They Can Do to Prepare

11/22/2010

LoyaltyOne, Epsilon Targeting Joint Survey Provides Snapshot of 2010 Holiday Season Buying Behavior of U.S. Customer Reward Program Participants

11/17/2010

Cause Marketing Is Critical to Loyalty Marketing Strategy: But Only If the Fit Is Right

11/01/2010

NCDM Enterprise Loyalty Day to Bring Together Loyalty Practitioners on December 13 in Miami

10/19/2010

COLLOQUY Loyalty Expert to Co-Chair 3rd Annual Cards & Payments Loyalty Conference, November 3-5 2010 in Orlando

10/04/2010

LoyaltyOne and COLLOQUY Customer Loyalty Experts to Chair 8th Annual Loyalty World Conference November 15-18 in London

09/27/2010

COLLOQUY to Provide Loyalty-Marketing Expertise at DMA 2010 Conference & Exhibition, October 9 - 14, 2010 in San Francisco

09/17/2010

Citi, Hyatt and Godiva among winners of the first-ever COLLOQUY Loyalty Awards honoring outstanding innovations in the loyalty industry

09/16/2010

COLLOQUY Introduces New Journal Enterprise Loyalty in Practice the Only Publication Committed Solely to the Topic of Enterprise Loyalty

09/15/2010

COLLOQUY Investigates How U.S. Marketers Can Increase Hispanic Share-of-Wallet and Grow Participation in Loyalty Rewards Programs

08/27/2010

Spending on Social Media Highest Among U.S. Marketers Using the Emerging Channel to Deepen Customer Loyalty, COLLOQUY and DMA Research Shows

08/04/2010

COLLOQUY Loyalty Expert to Chair 2nd Annual Customer Loyalty Asia Programme & CRM Summit, September 15-16 in Shanghai

08/03/2010

COLLOQUY Appoints Longtime Loyalty Expert Jim Sullivan to Partner

07/26/2010

Quebec Shoppers Stay Loyal to Established Retailers, For Now: Retail Report

Canadians Forgo Customer Service for Low Prices: Retail Loyalty Report

07/19/2010

COLLOQUY Examines Health Care Industry Incentives to Help Consumers Save While Staying Hale and Hearty

07/12/2010

Who Has The Best Loyalty Innovation in Retail: Godiva Chocolatier, Kroger Co. or Oklahoma City Thunder?

Who Has the Best Loyalty Innovation in Financial Services: Citi, JPMorgan Chase & Co. or U.S. Bank?

Who Is The Master of Enterprise Loyalty: Citi, Delta Air Lines or SCENE LP?

Who Has the Best Loyalty Innovation in Loyalty Marketing: Best Buy, RecycleBank or SCENE LP?

Who Has the Best Loyalty Innovation in Travel: Bluegrass Hospitality Group, Delta Air Lines or Hyatt Hotels and Resorts?

06/22/2010

Direct Marketing Association and COLLOQUY Launch Joint Research Project on Social Media and Customer Loyalty

06/15/2010

COLLOQUY Announces Finalists for its First Loyalty Awards, Honoring Extraordinary Innovations in the Loyalty Industry

06/11/2010

COLLOQUY to Provide Loyalty-Marketing Expertise at DMA 2010 Conference & Exhibition, October 9-14, 2010 in San Francisco

05/10/2010

COLLOQUY Names 20+ Greatest Loyalty Marketing Innovations of the Last 20 Years

04/20/2010

LoyaltyOne Financial Services Expert to Chair Loyalty Track at 22nd Annual Card Forum & Expo, May 16-18, 2010 in Orlando

04/12/2010

COLLOQUY Announces First-Ever Loyalty Marketing Awards, Honoring Groundbreaking Innovations in the Loyalty Industry

04/07/2010

COLLOQUY Unveils Expert-Based Loyalty Blog as Part of Expansive Web Redesign and Re-Launch

04/05/2010

COLLOQUY 2010 Retail Loyalty Index: Low Prices Replace Customer Service as Top Driver of Customer Loyalty

03/29/2010

Latest COLLOQUY Issue Explores Two of Loyalty´s Hottest Developments in 2010: the Mobile Marketing Challenge and Credit Card Reform

03/25/2010

COLLOQUY Celebrates 20th Anniversary at Annual Loyalty Summit September 15-17, 2010 in Phoenix

12/23/2009

Top 10 Tips To Save Holiday Green Using Reward Points, Airline Miles

12/14/2009

COLLOQUY Reminds Loyalty Marketers That A Marriage Based on Data Can Lead to Happily-Ever-After

11/18/2009

U.S. Market Destined to be Next Coalition Loyalty Battleground

10/14/2009

COLLOQUY Urges Loyalty Marketers To Do Well By Doing Good: Adopt A Cause Marketing Strategy

09/30/2009

Retail Reward Programs: They´re More Important in the Recession, Say Nearly One-Third of U.S. Consumers

Retail Reward Programs: They´re More Important in the Recession, Say Over 20% of Canadian Consumers

09/17/2009

COLLOQUY Creates Editorial Advisory Board to Guide Loyalty Marketing Magazine Content and Research Endeavors

08/19/2009

Canadian Consumer Membership in Loyalty Programs Near Universal: Participation Up 9% Through Recession, Reaching 93.6%

08/17/2009

COLLOQUY Editorial Director Rick Ferguson Pens Bill of Rights to Protect Rewards Credit Cardholders

07/23/2009

Recession Toll: 31.2% Decline in Active Participation in Travel Rewards Programs, COLLOQUY Research Shows

07/01/2009

U.S. Consumer Participation in Loyalty Programs Jumps Nearly 20% Amidst Recession, Says Latest COLLOQUY research

06/10/2009

Retailers Now Claim Largest Share of U.S. Loyalty Marketing Program Memberships, COLLOQUY Research Shows

05/12/2009

U.S. Travel and Hospitality Loyalty Program Membership Reaches 556 Million, COLLOQUY Research Shows

04/29/2009

COLLOQUY Reveals Recession-Resilient Marketing Strategies to Give Marketers Courage Under Fire

04/20/2009

Financial Services Industry Surpasses Airline Sector as Largest Single U.S. Market for Loyalty Rewards Programs, COLLOQUY´s 2009 Census Shows

04/14/2009

2009 Loyalty Census from COLLOQUY Shows Membership in U.S. Loyalty Rewards Programs Approaches Two Billion

Over 114 Million Active Canadian Loyalty Program Memberships in First-Ever Measurement of Canadian Loyalty Participation, according to COLLOQUY Research

04/06/2009

COLLOQUY Research Identifies Top 5 Reasons Canadians Talk, Blog, Email and Post Info About Their Favourite Brands

03/02/2009

COLLOQUY Reveals How to Prevent Erosion of Brand, Employees and Customers In Economic Downturn

01/22/2009

COLLOQUY Presents Loyalty Marketing Insights From Charter Communications, Macy´s & Wyndham Worldwide

12/16/2008

Free Webinar: Creating New Opportunity in a Tumultuous Economy - Loyalty Marketing to the Underbanked

12/15/2008

COLLOQUY Reveals Global Trends in Loyalty and Relationship Marketing for Today´s Tough Economy

08/28/2008

Latest COLLOQUY Magazine Reveals Underserved Small Business Sector as Major Untapped Market for B2B Loyalty Strategies

06/19/2008

The U.S. Retail Loyalty Index: Where and Why They Buy

06/13/2008

COLLOQUY Unveils Nationwide Retail Loyalty Index: Costco and Macy´s Generate Top Customer Loyalty

05/28/2008

Latest COLLOQUY Magazine Discusses Telecom´s Plans to Engage Customer Loyalty

05/23/2008

COLLOQUY Unveils Nationwide Retail Loyalty Index: Costco and Macy´s Generate Top Customer Loyalty

Loyalty Reward Programs: The Antidote to Economic Stimulus Payment Shrinkage

04/15/2008

COLLOQUY Consulting Practice Grows With Executive Staff Addition

03/11/2008

COLLOQUY Presents Loyalty Marketing Insights From Hilton, Gap, Coca-Cola, American Express & AIR MILES Reward Program

11/26/2007

Top 10 Tips To Save Holiday Green Using Reward Points, Airline Miles

11/13/2007

Breakthrough Research Reveals Canadian Participation in Loyalty Programs Outpaces U.S. By More Than 50 Percent

11/05/2007

COLLOQUY Adds Key Staff to Global Loyalty Marketing Consulting Team

10/11/2007

Free Webinar: Loyalty Marketing Trends in the Hottest Demographic Segments

09/21/2007

Latest COLLOQUY Magazine Reveals Global Trends in Loyalty and Relationship Marketing

09/05/2007

Demographic Research From COLLOQUY Identifies Loyalty Trends Among Hottest U.S. Market Segments

05/09/2007

Latest COLLOQUY Magazine Reveals Trends in Health Care Loyalty Marketing

04/23/2007

COLLOQUY Quantifies Explosive Growth in Financial Service Loyalty Programs

03/08/2007

COLLOQUY Presents Loyalty Marketing Insights From Citigroup, Hewlett-Packard and Alaska Airlines

02/15/2007

Latest COLLOQUY^reg; Magazine Reveals Global Trends in Loyalty and Relationship Marketing

12/06/2006

New COLLOQUY Report Shows Banks Increasing Customer Retention/Growth with Loyalty Marketing

11/30/2006

COLLOQUY^reg; Announces Staff Additions to Support Loyalty Marketing Consulting, Publishing, Research & Education Practice

10/23/2006

Latest COLLOQUY^reg; Magazine Reveals Trends in Entertainment and Leisure Loyalty Marketing

08/22/2006

New COLLOQUY^reg; White Paper Explores Loyalty Marketing in the Consumer Packaged Goods (CPG) Industry

08/16/2006

Brazil´s Dotz Marketing S.A. Joins The COLLOQUY Network

06/26/2006

Latest COLLOQUY^reg; Magazine Takes Stock of Loyalty Marketing in the Supermarket Aisles

05/02/2006

Customer Loyalty Solutions (Malaysia) Joins COLLOQUY Network

04/05/2006

COLLOQUY^reg; Magazine Tackles Luxury Loyalty, Hospitality Programs, Relationship Banking & More

03/27/2006

New COLLOQUY^reg; Report Reveals Three Evolutionary Trends That Will Transform Loyalty Marketing

02/06/2006

New Loyalty-Marketing Report and Webinar Demystify Neural Network Models for Marketing Analytics

12/22/2005

Latest COLLOQUY^reg; Magazine Explores Three New Loyalty Marketing Trends

11/29/2005

New Research Settles Reward vs. Recognition Debate: A Combination Approach Improves Revenue & Reduces Attrition

11/09/2005

Latest COLLOQUY^reg; Magazine Explores Sports Loyalty, Customer Analytics & More

08/16/2005

Latest COLLOQUY^reg; Magazine Examines The Long Tail of Loyalty Marketing

06/15/2005

The COLLOQUY^reg; Group, Frequency Marketing, Inc. Exports Global Loyalty

03/15/2005

New COLLOQUY^reg; Issue Examines Loyalty Marketing in the Fuel-Convenience Store Industry