About Mark Friedman - Chief Marketing & Business Development Officer
As the Chief Marketing and Business Development Officer, Mark leads SoundBite’s expansion into new markets and product offerings. Mark has more than 20 years’ experience in a range of marketing, sales and business development positions with leading companies such as IBM, Lotus Development, Epoch Systems/EMC and Dragon Systems. During the six year tenure as Vice President for Worldwide Marketing for Kenan Systems (acquired by Lucent in 1999), Mark played a major role in boosting the company’s sales from $20 million to $1.1 billion. Most recently, Mark served as CEO of Peppercoin, a provider of card-based merchant loyalty programs that was acquired by Chockstone, Inc. in April 2007.
Mark holds a degree in Systems Science Engineering from the University of Pennsylvania, a Bachelor of Science degree in Finance from the Wharton School of the University of Pennsylvania, and a Masters in Business Administration from the MIT Sloan School of Management.
About SoundBite Communications, Inc.
SoundBite Communications, Inc. (NASDAQ: SDBT) provides on-demand, integrated multi-channel
communications solutions that enable clients, partners and resellers to achieve superior business results.
Building on its foundation as a leading provider of automated voice messaging services, SoundBite offers
integrated voice, text and email messaging solutions as well as core inbound and outbound message
delivery that help deliver the right message, to the right customer, using the right channel, at the right time.
Organizations in industries such as collections, financial services, retail, telecom and media, and utilities rely on
the SoundBite Intelligent Communications Platform to send over a billion messages annually for collections,
customer care, and sales and marketing applications.
