Guest Edition
You know loyalty, now vote for the best.
Who better than you to recognize great work in the world of Enterprise Loyalty? From now until July 31, you can pick the winners of the first-ever COLLOQUY Loyalty Awards.
Simply rate the entries of some of the top North American loyalty marketers, and you'll help decide the best in loyalty innovation.
Network Partner
Mall Networks
Platinum Level
Lexington Headquarters
One Cranberry Hill
Suite 403
Lexington, Massachusetts 02421
(781) 541-6800 voice
(781) 541-6801 fax
About John Mangan, VP Sales
As vice president of sales, John oversees the development of new business. He has more than 20 years of experience in building and negotiating affinity partnerships and loyalty marketing programs.
Previous to joining Mall Networks, John was VP of new business development at The Kessler Group, where he developed partnership solutions for clients and prospects in the financial services arena, focusing on leveraging affinity partner assets to maximize revenue and customer satisfaction. He also developed co-marketing agreements between Kessler clients and various marketing solutions companies to improve acquisition and loyalty marketing results. Prior to The Kessler Group, Mangan spent 17 years at MBNA America most recently as marketing director for product development. In this capacity, he developed and implemented new products and credit card loyalty programs for large affinity groups. Also at MBNA, Mangan had extensive experience partnering with Visa, MasterCard, and American Express to maximize cardholder value propositions and customer loyalty.
Mangan holds a bachelor of science in marketing and finance from University of Delaware. He has served on various committees for the Ronald McDonald House.
Marc Caltabiano |
About Marc Caltabiano
As Vice President of Marketing, Marc Caltabiano is responsible for product strategy, product management, product marketing, marketing communications, and public relations. Marc brings more than 15 years of product management and product marketing experience in the CRM, self-service, ecommerce, and enterprise search industries. He holds nine patents on search and knowledge management.
Prior to Mall Networks, Marc was the senior director of product management at KNOVA Software, guiding the company's product and positioning strategy, product roadmap, and product and release management. In this role, he was responsible for award-winning and market-changing products and solutions that helped grow the company's revenue by more than 400 percent.
Before KNOVA, Marc served as senior product manager at Siebel Systems for the Call Center and eService products and was a key part of the team that vaulted Siebel's Call Center and eService products into a market leadership position.
Marc started his career with Disco Corporation, a leading Japanese semiconductor equipment manufacturer, based in Tokyo.
Marc has a B.A. from Williams College and an MBA from the Haas School at the University of California at Berkeley.
About Mall Networks
Mall Networks is the leading provider of loyalty shopping solutions that increase revenue, strengthen customer loyalty, and improve member engagement for a range of industries including financial services, card issuers, airline and hospitality, and affinity organizations. Featuring an integrated network of more than 700 world-class online and bricks-and-mortar merchants, Mall Networks' multi-channel shopping solutions and flexible, on-demand platform power personalized online and in-store shopping programs for more than 100 million consumers. Industry leaders including JPMorgan Chase, Upromise, Verizon, Shop.org, Delta, Best Buy, USAA and NASCAR rely on Mall Networks to build loyal, profitable customer relationships.
Merchant-funded online malls and in-store shopping programs present a huge revenue and loyalty opportunity for companies across all industries that manage:
- A loyalty or rewards program
- A portfolio of credit card products
- Marketing at a bank or credit union
- Member benefits for an association
- Creative and successful fundraising programs
Mall Networks' loyalty shopping solutions provide a variety of ways for members of loyalty programs to shop and earn bonus rewards.
- Private label online shopping malls offer a way for your customers to shop easily and securely at over 600 name-brand sites through a single point of entry - your web site.
- Members can also earn points every time they shop in-store or via catalog with participating merchants covering up to 100,000 locations.
- Members can take advantage of special deals and earn bonus rewards with targeted, personalized offers viewed in an online e-statement or via email.
Founded in 2005, the Mall Networks team brings extensive expertise in operations, sales, marketing and software development, having created and scaled two of the most successful and groundbreaking online malls - Upromise (now part of Sallie Mae) and Schoolpop.
Mall Networks is a privately held company whose investors include Flybridge Capital Partners (formerly IDG Ventures Boston), Venture Capital Fund of New England, LBO Enterprises and Dace Ventures. The company is headquartered in Lexington, Massachusetts with offices in Burlingame, California.
Mall Networks White Paper
Recent Mall Networks Press Releases
Mall Networks Receives 2008 Communications Solutions Product of the Year Award
Chase Launches Proprietary Rewards Program Providing Unique Rewards, Benefits & Services
Mall Networks Receives 2009 CRM Excellence Award from Customer Interaction Solutions Magazine
Mall Networks Named AlwaysOn OnMedia 100 Winner
Mall Networks Announces Record Revenues for Fiscal Year 2009
Mall Networks in the News
2) Lucky Magazine introduces Lucky Shopping
3) Conde Nast wins WebAward for Lucky Rewards site
4) C Level
5) USAA launches e-commerce loyalty program
7) A Tale of One Conference: The 21st Annual Card Forum and Expo
8) Condé Nast launches improved rewards programs
10) Cancer Research Alliance online mall raises money for research
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