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- Shock and Awesome: The Science Behind Why Surprise Rewards Work and Who is Using Them
- Tesco, Starbucks, Bloomingdale’s and MoPals Receive COLLOQUY Recognizes Awards
- Editor’s Letter: Beacons, Blooms and Other Big Surprises
- Infographic: Cost of Loyalty
- Coming Up Proses
- In Security Sensitive Environments, Digital Coupons Offer Much While Asking Little
- Getting Your Credit Card Loyalty Program Out of the Woods
- The Race to Sensing In-Store Behavior
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