Dear COLLOQUY Readers,

We recently underwent a server upgrade and ran into a few issues with the site on the new server. As you may notice, there are still some areas of the site that are not fully functional and we are working hard to ensure the site is back to normal as soon as possible. Our apologies for the inconvenience and we thank you for your patience.

Maintenance!


 

Colloquy

Guest Edition

COLLOQUY.com is your professional resource for loyalty intelligence.

Not a subscriber? Sign up now – it’s FREE!

Subscribe now for complete benefits: Bi-monthly COLLOQUY magazine, weekly Speaking of Loyalty e-newsletter, daily breaking news, timely and comprehensive reports and our collection of loyalty program summaries.

Breaking News

Pop-Up Loyalty: Capturing Long-Term Commitment in Short Time Frames

Pop-Up Loyalty: Capturing Long-Term Commitment in Short Time Frames

How key players in pop-up industries are using customer data to create great, emotionally engaging experiences for the long term.

Dunkin’ Donuts, Hero MotoCorp, Stash Hotels and Rain Nation Earn COLLOQUY Recognizes Awards

Dunkin’ Donuts, Hero MotoCorp, Stash Hotels and Rain Nation Earn COLLOQUY Recognizes Awards

The four winners of the September COLLOQUY Recognizes awards round out a class of 17.

Pining for Memorable Experiences: A Q&A With B. Joseph Pine II

Pining for Memorable Experiences: A Q&A With B. Joseph Pine II

Customer experience expert explains why Marketers should shift their investments from advertising to engagement.

Loyalty World 2014: Insights From Hilton, Capital One, Comcast, Sears and Others

Loyalty World 2014: Insights From Hilton, Capital One, Comcast, Sears and Others

At Loyalty World 2014, engagement, empathy, love and learning are among the key elements to successfully connecting with customers.

Loyalty is an Emotion: Learning from Louis Vuitton, Kimpton and Neiman Marcus

Loyalty is an Emotion: Learning from Louis Vuitton, Kimpton and Neiman Marcus

Luxury expert Steven Dennis explores the emotional connections between brands and their core consumers.

MORE ARTICLES

COLLOQUY Query

What do you predict will be the most radical trend in loyalty in 2015?

Take the survey

Loyalty Breaking News