As Research Analyst for COLLOQUY, Joan Deno oversees all primary and secondary research projects to support COLLOQUY’s publishing efforts and client consulting engagements. Her responsibilities include managing the comprehensive COLLOQUY research library as well as coordinating the logistics for COLLOQUY educational events including workshops, webinars and the annual Loyalty Marketing Summit. Additionally, Joan oversees The COLLOQUY Network, a global partnership of independent loyalty consultants and practitioners that leverage COLLOQUY’s unique brand recognition and resources and are certified in COLLOQUY’s consulting methodology.

Prior to joining the COLLOQUY team in 2006, Joan spent six years as Business Development Manager for Frequency Marketing, Inc. (now Epsilon) where she developed annual loyalty marketing sales plans as well as identified, qualified and tracked sales leads, wrote sales proposals and managed the company’s trade show efforts.

Joan has a BS in Business from Xavier University in Cincinnati, Ohio with an emphasis in Marketing and Management.