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COLLOQUY reports on news and trends of interest to marketers across all industries and around the globe. If your company has a story idea that might be of interest to COLLOQUY readers, please contact us.

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Recent Articles

03/11/2010

American Express and TakePart announce return of Members Project

American passengers can use miles on GOL

Best Western partners with world vision to aid Chile

Germany - Air Berlin is launching a new customer loyalty program

Saint Lucia’s Bay Gardens Resorts launches loyalty program

03/10/2010

JPM Chase Brings Back 5 percent Cash Back on Chase Freedom card

Rite Aid offering incentive to switch to prescription services

Target to offer special mobile coupons

UK - Sprint enhances its loyalty program

03/09/2010

Marriott to offer free internet access

Christopher & Banks Corporation Launches Friendship Rewards

Festiva Adventure Club Launches Loyalty Program for Select Members

03/08/2010

Latest COLLOQUY Issue Explores Two of Loyalty’s Hottest Developments in 2010: the Mobile Marketing Challenge and Credit Card Reform

B2B - Affinia revamps Raybestos loyalty program

UK - Coca-Cola loyalty head leaves firm

India: Tommy Hilfiger launches T H e CLUB

03/05/2010

Certified Oil expands loyalty program

WestJet begins rewards program

Zappo’s celebrates Customer Loyalty Team

India: Paramount Airways announces alliance with Uniconnect

Australia: Loyalty rewarded at Witchery

03/04/2010

Hilton HHonors evaluating a super-elite tier

Virgin America makes changes to Elevate Program

Hilton HHonors members and Hilton Worldwide aid the Red Cross

03/03/2010

U.K.: PizzaExpress joins Barclaycard Freedom

More travelers loyal to alliances, not airlines

Qatar National Bank launches the QNB Qatar Airways card

U.K.: Costa launches loyalty program

03/02/2010

Freddie Awards fold

03/01/2010

AirTran Airways Partners with American Express OPEN

Citigroup evaluating mobile service

Reward Choice: Free room upgrade, breakfast or Internet access?

Loblaw encourages customers to go green

02/28/2010

Rewards for parking at the Gulfport-Biloxi International Airport

Bahrain: Marriott Manama joins Air Miles ME

02/26/2010

Restel joins BalticMiles loyalty program

Wilson Farms introduces debit/loyalty card

02/25/2010

Starwood to offer free Internet to Platinum Members

Nestlé joins Aeroplan

Singapore: Changi Airport launches rewards program

Target testing new rewards initiative

02/24/2010

Macy’s looks to improve loyalty program

Hilton Worldwide wins People’s Choice Stevie Award

U.K.: The ten best loyalty cards

02/23/2010

LA Story: RecycleBank comes to the City of Angels

Chase and Hyatt partner on Hyatt-branded Visa credit card

Canada: American Express Canada and Costco Wholesale partner for TrueEarnings

2010 Customer Loyalty Engagement Winners announced

Country Inns & Suites announces offer of free night, bonus points

Total Rewards upgrade on the way?

Loyalty programs deliver more hotel guests in 2009: study

France: Carrefour launches PromoLibre program

02/22/2010

Sol Meliá and Miles & More partner on loyalty programs

Fairfield Inn Dulles introduces park-fly frequent-guest program

02/21/2010

Korea: Hana Card unveils mobile loyalty and payment services

Virgin America adds mall partner to Elevate program

U.K.: AA offers new rewards credit card

02/19/2010

Starwood pilots Smart Check-In

Canada: Calgary introduces frequent pet-licensing plan

U.K.: Hoist a loyalty card to improve health

02/18/2010

U.K.: As loyal as all outdoors

Bahrain: Gulf Air introduces Falcon Gold fares

Mobile banking subscriber numbers doubling annually: report

Japan: AEON incents bank activity with retail grocery discounts

Best Western announces instant elite matching program

02/17/2010

Amtrak Guest Rewards announces new tiers, new partner

Red Roof Inn sweetens general promotion for loyalty members

India: mydala.com and i-mint announce partnership

Walgreens to acquire Duane Reade drugstore chain

Saudi Arabia: Riyad Bank announces rewards program

02/16/2010

Quick Stat: Red Lion Hotels membership increase

Australia: Economy, cooking and youth fuel Flybuys membership surge

China: VOILŔ Hotel Rewards partners with the Dragon Hotel

02/15/2010

Planet Dog joins Stonyfield Farm customer loyalty program

02/14/2010

Lube Center chain announces rewards program

Kroger, Shell team on fuel loyalty program

European banks need to play the loyalty card: report

Automated Valet introduced frequent-parker program

U.K.: Yahoo, Nectar form ad partnership

Baltic States: Who Wants to Be a Millionaire?, BalticMiles edition

Sri Lanka: HSBC Rewards and Dialog Telekom Star Points partner

02/11/2010

ExtraCare comes to Puerto Rico

BP Expands fuelperks! program

Chase and Starbucks ending Duetto card

Denny’s links Super Bowl ads to loyalty program

Woolworths taps into Qantas members to boost loyalty card

My Coke Rewards partners with Napster

Canada: Budgetcar, AIR MILES expand partner agreement into the U.S.

Young adults active in loyalty programs: report

Grocer Piggly Wiggly awards points for coupon redemption

02/10/2010

Quick Stat: Carlson Hotels

Australia: Dymocks relaunches Booklover’s Rewards program

Tesco launches mobile loyalty application

02/09/2010

Canada: Hudson’s Bay Company and affiliate raises $570,000 for Haitian aid

Italy: Groupe Aeroplan will launch Nectar Italia coalition

Target’s mobile tech employs virtual barcodes

Quick Stat, U.K.: Dueling claims to fame

Quick Stat, Nigeria: Telecom Zain Nigeria reports membership numbers

02/08/2010

Germany: Focus-Money declares Payback Maestro card Best Customer Card

02/07/2010

Southwest to remodel Rapid Rewards

Quick Stat, Qatar: Telecom Qtel awards reach 2 billion points

02/05/2010

Movie Gallery continues customer programs through bankruptcy

Bi-Lo expands customer-saving plan

Carlson Hotels relaxes number of points needed for room redemption

U.K.: Barclaycard announces first Freedom partners

Quick Stat: Priority Club Rewards redemptions rise in 2009

India: 3rd annual Loyalty Awards winners

02/04/2010

Starwood offers points for greener housekeeping service

eBay, RecycleBank partner to reward consumers for buying the greenest products

Food Lion, Unilever team for mobile marketing

Quick Stat, Brazil: Multiplus IPO under projections

Quick Stat, France: Flying Blue frequent-flyer program picks up enrollment pace

02/03/2010

IHG Priority Club Rewards announces Luckiest Loser competition

Can frequent-flyer miles be inherited?

Discover introduces build-your-own-card tool

Safeway discontinues Mileage Plus earning option

Tropicana launches Tropicana Juicy Rewards and animated origami

India: IndianOil extends XTRAREWARDS Loyalty Card

02/02/2010

Vietnam: Caravelle Hotel launches Caravelle Heritage Club program

QANTAS reports Frequent Flyer success

United to bring Unlimited Domestic Upgrades to elite frequent-flyer members

United Mileage Plus introduces one-way flight redemptions

Marriott Rewards introduces earn-velocity benefits to its credit cards

02/01/2010

Dubai: Commercial Bank partners with Emirates Airlines

Reno casinos get more aggressive with loyalty programs

Super Bowl LV (for loyalty value)

Australia: Virgin Atlantic Airways announces additional frequent-flyer benefits

U.K.: Domino’s rewards brand loyalty via Facebook campaign

Delta integrates Northwest reservation systems

Asia: Bangkok Airlines joins Etihad Guest

Christopher & Banks plans loyalty program

Ukraine: Premier Hotels Launches Premiere Club

01/29/2010

Loyalty programs give out rewards but don’t fully connect with members

01/28/2010

Canada: Metro Inc. plans new loyalty card

Hilton sponsors GRAMMY benefit sweeps

01/27/2010

American Airlines Cargo expands Business ExtrAA Program

Royal Apollo Online Casino upgrades rewards and promotions

Busch’s Grocer Launches personalized online shopping and savings program

Malaysia: Hong Leong Bank issues rewards debit card

Alaska Airlines, Horizon Air team for Haiti relief effort

U.S. Bank Helps FlexPerks Visa Customers Offset New Airline Baggage Fees

Continental Airlines announces steps to assist in Haiti

Delta Hotels makes it easier for members to receive Gold status

01/26/2010

Chase Ultimate Rewards partners with Points International in the U.S.

Chase Community Giving announces winning charities

Accor, Institut Pasteur Partner to Prevent Emerging Diseases

Germany: Payback mobilizes thousands of members for Haiti

01/25/2010

Delta introduces new SkyMiles Marketplace

U.K.: Number of cashback reward cards falls significantly

Hotel loyalty through free internet access

2009 coupon redemption up 27 percent: report

Giant Eagle uses loyalty data to alert customers to recall

U.K.: Barclaycard to offer Barclaycard Freedom program

Malaysia: AirAsia X considers frequent-flyer program

01/24/2010

Canada: Student Price Card announces U.S. expansion

01/22/2010

Mexico: Sol Meliá Supports Earthquake Victims In Haiti

Mirvac Hotels & Resorts Joins Global Hotel Alliance

Doubletree Donates $50,000 to Haiti Recovery

Speed Rewards and the Official Tweet Crew Team

01/21/2010

Cricket Communications launches loyalty Program

Saudi Arabia: Mobily expands Neqaty with new deal

U.K.: Orange and Barclaycard partner for cash back card

ClubShop Rewards allowing members to help with Haitian relief effort

Lowe’s and Amex announce new credit card for business

IHG encourages points donation for Haitian earthquake relief

Tasti D-Lite to reward for social networking

CVS/pharmacy details ExtraCare savings, announces bonus promotion

Do good, get rewarded

Rewards for public transit riders and local business shoppers

Australia: Priceline health and beauty reward program reaps benefits

Canada: AIR MILES partners with Canadian Red Cross to help Haiti

Canada: Starwood and American Express extend relationship

zpizza offering slices with a mobile experience

Malaysia: Citibank offering passion and rewards

Motorola’s new loyalty solution for retailers

Customers earn millions through TXU Energy Cash Back program

Moms like free stuff, technology and talking

Citi enables ThankYou Network members to donate to Haiti relief

01/20/2010

Duane Reade launches FlexRewards

MICHELIN OnWay program using Bosch for contact center

01/19/2010

Japan Airlines files for bankruptcy protection

Leisure travel interest up: Starwood Survey

01/14/2010

Hotels.com upgrading WelcomeRewards program

Malaysia: Tesco rewards customers for reusing bags

U.K.: Mobile phone payments go mainstreem in 2011

India: Kingfisher Airlines revamps King Club, adds new tier

Sainsbury’s plays loyalty card in price war

Bank of America offers cash back or triple rewards

U.S. Bankruptcy Court Confirms Crabtree & Evelyn’s reorganization plan

AAdvantage members encouraged to contribute to Haiti

Discover says market ripe for contactless stickers

UAE: Etihad launches iPhone app for loyalty program

Lego using social media, iPhone to build customer loyalty

Free cookies and popcorn

Spirit Airlines encourages Haitian donations

01/13/2010

IHG offers bonus points from February to April

Best Western could reduce points required for nights

Celayix Software launches new referral reward program

Outback’s loyalty adventure begins

01/12/2010

Continental and Delta raise checked baggage fees

Ho ho Tesco

Celebrity Cruises launches Designed for You

01/11/2010

Hilton HHonors members earn a free night for every four stays

Amex announces new partners, ability to pay taxes with points




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After the Rains

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Oscar Ceremonies

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The Promise of India

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15th Annual Cards Asia 2010

4/19/2010

The COLLOQUY Retail Loyalty Index: Consumer Behavior After the Economic Storm

4/22/2010


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