Close Calls on Loyalty
Guidance and a Quiz to Test Your Customer Commitment
Marketers often say that they strive to be close to their customers. The challenge, of course, is in understanding what “being close” means not to you, but to the customer.
Is your definition of being close considered invasive or creepy to the person on the other side? Remember, the customer relationship goes bot[...]
Forgot your password? Recover Password
Forgot your username? Recover Username