Loyalty Marketing, Reward Programs and Customer Loyalty: COLLOQUY

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<p><a href="http://awards.colloquy.com">The 2013 Loyalty Awards winners are open for entries.</a> Are you ready to be honored and celebrated as one of loyalty’s best? Then the COLLOQUY Loyalty Awards are for you.</p>

<p>For the past three years we’ve honored loyalty innovators all over the world, celebrating their successes and showcasing their achievements to the entire industry. This year, it could be you.</p>

That Personal Touch

by Charu Bahri1/27/2012 VOLUME 0 / ISSUE 1

Organised retailers in India are starting to woo the customer with loyalty programmes that focus on relevance and relationships that keep them coming back

All this time, retailers never promised their Indian customers a rose garden. But our crystal ball foresees higher sales for retailers who get their act together and show consumers just how much they [...]

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COLLOQUY Podcasts

COLLOQUY speaks with Claire Bennett, Executive Vice President, American Express Loyalty & Membership Benefits, American Express With more than 22 years experience in marketing, general management and finance, Claire leads all of American Express Cardmember benefits and programs such as U.S. Membership Rewards, Consumer Travel Network and the many card services including lounge access and ticket access. Her team is responsible for delivering innovative loyalty programs and securing and managing key loyalty partnerships across travel, lodging, retail, dining and entertainment categories to better serve existing and future Cardmembers.

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